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Customer Service Specialist

Your responsibilities

• Responsible for coordinating and running customer satisfaction survey and implementing action plan
• Strong focus on customers; helping to improve customer satisfaction
• BBC portal regular update
• Organizing meetings / calls with internal customers (monthly performance calls)
• Organize and manage (not present) quarterly calls with business finance people (20 calls per quarter)
• Managing internal customers visit
• Updating and sharing the contact list with business
• Link with business unit liaison
• Organizing and managing BBC workshops based on finance strategy
• Coordinating updates of BBC customer portal pages in alignment with GBS Knowledge and Portal Manager
• Maintain BBC Community site and populate it with content - especially newsfeed posts
• Regular posting on BBC community
• Develop presentations and communication materials for BBC, oversee overall BBC

Requirements:
• Associates or Bachelors (or local equivalent) Degree in accounting and / or finance preferred
• Min. 3 years' experience
• Fluent in English
• Strong communication skills
• Flexible, proactive and detail oriented personality

Your benefits

Besides a very pleasant and international work environment Johnson Controls offers various opportunities for future growth, a competitive salary, 13th salary, fully covered meal vouchers, monthly free workplace massage, winter vitamin package, onsite FIT days and a flexible benefit allowance so you can choose to tailor the rest of the benefits to suit your individual needs.

You will be based in our brand new offices opening in July 2017 and onsite facilities will include a fitness center, canteen and nursery. If you are relocating to Bratislava to join JCI you will be eligible to receive a housing allowance to help you get your new life set up!


We look forward to receive your application.
Contact e-mail:


Zverejnené dňa:2017-10-03 (47 dní)
Zverejnené pre lokality:Slovensko Bratislavský kraj Bratislava
Pracovná ponuka nájdená za 1 milisekúnd.