Direct Fulfillment Team Lead/ Project Manager

Job description, responsibilities and duties

Direct Fulfillment (often called Drop-ship) supports the fulfillment of customer orders directly from vendors' facilities instead of the Amazon FC's (Fulfillment Center). You will manage the Direct Fulfillment Integrations team, who is responsible for vendor onboarding from early interactions with vendors to their successful launch on the platform.

You will be responsible for following areas:
- Metrics, by consistently leading the team to meet and exceed service levels and targets in reducing on-boarding time; reduce new vendor drop-outs from the integration program or attrition rate and maintain the performance and metrics of all team members, and hence manage the team at the expected levels.
- Process Improvement, by delivering significant business impacts and/ or contributions to the Company through improvement to quality, productivity, and/or customer experience. Work with peer technical teams to articulate and prioritize feature needs for investigation tool sets.
· People Development, by developing the Performance levels, career and skills of their Direct Fulfillment Integration/Vendor Onboarding team through continuous closure of performance feedback loops. Possess ability to recruit excellent team members into the team and company.
· Project Participation, by effectively participating in projects that involve multiple teams within the Company that are above and beyond the normal area of responsibility or expertise. Consistently demonstrate timely delivery of projects on roadmap to support the team and department vision.
· Judgment and Discretion: The candidate has direct responsibility over multiple functions and processes. She/he consistently exercises discretion in tactical and strategic decision making/problem solving and routinely reports to management chain as required. She/he takes decisions that are reasoned, documented, and involves partnering with other internal stakeholder teams as appropriate and required when making decisions that have wider impact.

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Company address


Zverejnené dňa:2017-10-31 (42 dní)
Zverejnené pre lokality:Slovensko Bratislavský kraj Bratislava
Pracovná ponuka nájdená za 1 milisekúnd.