Inside Sales Support Representative (Ref. No.: 60088)

who are we looking for

The Inside Sales Support Representative will have strong customer centric approach, teaming skills and good time management skills. Also, this candidate needs to be able to manage priorities and demonstrates a strong aptitude for critical thinking and problem resolution. Other requirements included:
• Bachelor's degree in Business Administration
• Strong written and verbal English
• Spanish language is a plus
• Additional European language skills are an advantage
• At least 2-3 years experience in back office, customer support or sales support roles
• Strong PC Background (Word, Excel, etc)
• Customer Satisfaction and Customer Escalation Management
• Strong ability to gather, analyze, monitor and document data
• Exceptional interpersonal and relationship management skills
• Facilitation and collaboration skills
• Must be a team player who is highly motivated & detail oriented
• Flexibility to work in an fast-paced environment and manage multiple concurrent tasks / projects / priorities

Required education

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1)

what will you do

Inside Sales Support representative will play a key role in supporting our sales teams across EMEA and optimizing our services sales processes. The candidate will be responsible for the high level tasks of contract creation, maintenance, contract reporting, quotes, and contract packages for Lenovo Data Center Group EMEA (DCG).
This Sales Support team is crucial for Lenovo in order to help our business grow, speed up the contract process and increase the customer satisfaction.

This is a great opportunity for you to become a part of a dynamic team in a fast growing business, which will bring you many opportunities to develop your carrier, use your potential, influence the processes set up, communicate in foreign languages on a daily basis and to get the sense of Lenovo business.

Interactions:
The team will interact with Sales teams (40%), internal customers (e.g. pricing, order management - 30%) and external customers / Lenovo Business Partners (40%).

This position is dedicated to meeting the expectations of internal and external customers. Responsibilities include:
• Contract Creation
• Validation of terms and conditions
• Contract Maintenance
• Contract Renewals
• Contract Registration
• Proposal and Price Quotes Creation
• Solution Design / Configuration
• Scope of work Preparation
• Audit ready documentation creation and storage maintenance

other information

Place of work:
Einsteinova 21, Bratislava
Contract type:
full-time

what we offer

healthcare and well-being
development
work - life balance
bonus system

about Lenovo

Lenovo is a company in a constant state ofcreation.Here, you'llarchitectyour own career,pioneernew ideas andmasternew skills.

Lenovo Slovakia employs more than25 nationalitiesandis the biggest shared service center in Lenovo Group.

Our people share a common aspiration tobe the very best.Whetherservingour customers,workingtogether as a team orcontributingto the community, we are working to buildunique company.


Zverejnené dňa:2018-02-07 (14 dní)
Zverejnené pre lokality:Slovensko Bratislavský kraj Bratislava
Pracovná ponuka nájdená za 1 milisekúnd.