IQVIA RDS Slovakia, s. r. o.

Medical Information & Safety Operations Specialist with Czech and English language (Ref. No.: 1714669)

IQVIA RDS Slovakia, s. r. o.

Place of work
Vajnorská 100/B, Bratislava
Contract type
full-time
Basic wage component (gross) and other rewards
Minimum salary from1500EUR/gross. Our offer to you may be higher based on your experience.*

Information about the position

Job description, responsibilities and duties

Purpose:
Are you passionate about clinical research and post marketed drugs? Do you have life science background and speak English and Czech on fluent level?

Use your scientific and foreign language expertise to join the world's leading comprehensive pharmaceutical safety services organization at on a fast growing team performing medical information call center services. Apply your knowledge and expertise, including complex decision-making, to review, assess and process safety and product quality information. Be a part of a global team to help ensure the safety profiles of products marketed around the world with development opportunities to ultimately provide oversight on projects and teams.

Responsibilities:

• Provide phone support to health care professionals and consumers regarding adverse events, product quality complaints, medical inquiries, product support, and other needs as required. This does NOT include commercial sales support.
• Receive, triage, review and process Lifecycle safety operational data. Perform data entry for tracking and Lifecycle safety databases, writing descriptive narratives, generating queries pertinent to the case, performing quality control, assisting with reconciliation, driving case closure, coordinating translations.
• Receive and document incoming telephone calls, faxes or emails from investigative sites or other sources reporting safety data.
• Build a positive, reciprocal team environment with Lifecycle safety team members, lead by example, provide training and mentoring for less experienced team members and operations staff, assist Operations with appropriate allocation of resource.
• Establish and maintain effective team project service operations communications i.e. provide regular feedback to operations team manager and Customer Delivery manager (CDM) on project metrics, out of scope work challenges/issues and successes.
• Participate in training across Lifecycle safety process service offerings, participate in working groups as applicable in implementation of new initiatives, identification and implementation of process efficiencies.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

Czech - Advanced (C1)andEnglish - Advanced (C1)

Other knowledge

Business correspondence - advanced
Microsoft Excel - advanced
Microsoft Outlook - advanced
Microsoft PowerPoint - advanced
Microsoft Word - advanced

Personality requirements and skills

Required knowledge, skills and abilities:

• Life sciences and/or health knowledge with analytical skills.
• Excellent written and verbal skills in English and Czech language
• Willingness and aptitude to learn new skills across our Lifecycle Safety service lines.
• Excellent attention to detail and accuracy maintaining consistently high quality standards.
• Excellent organizational skills and time management skills.
• Ability to establish and maintain effective working relationships with coworkers, managers and clients.
• Ability to work effectively on multiple projects at a time, organize own workload and effectively handle opposing priorities.

Minimum required education and experience:

• Bachelor's Degree in a Life Science is required. Experience in Lifecycle safety (Pharmacovigilance, CEVA, Medical Information, Safety Publishing, Risk Management etc) is an asset.

Physical requirements:

• Extensive use of keyboard requiring repetitive motion of fingers.
• Extensive use of telephone and face-to-face communication requiring accurate perception of speech.
• Regular sitting for extended periods of time.

*We are required by law to disclose basic wage component (minimum salary) for the advertised positions. We carefully consider your professional qualifications and experience in our compensation package and/or when offering you other positions.

Our goal is to pay our employee's fairly, with regard to the market situation and we are ready to welcome high-quality candidates in our team.

Advertiser

Brief description of the company

IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes.

Whatever your career goals, we are here to ensure you get there!

We invite you to join IQVIA™.

Number of employees

1000 an more employees

Company address

IQVIA RDS Slovakia
Vajnorská 100/B
831 04 Bratislava
https://www.iqvia.com/

Contact

Contact person: Katarina Daraniova
E-mail:
ID:3502517Dátum zverejnenia:27.9.-=KONTAKT=-Lokalita:Vajnorská 100/B, BratislavaPozícia:Administrative Worker, Official,Drug Safety Specialist,PharmacistSpoločnosť:IQVIA RDS Slovakia, s. r. o.Základná zložka mzdy (brutto) a ďalšie odmeny:Minimum salary from1500EUR/gross. Our offer to you may be higher based on your experience.*

Počet videní: 2
Ponúkaná mzda: 1500 EUR
Inzerent:IQVIA RDS Slovakia, s. r. o.
Zverejnené dňa:2018-09-27 (20 dní)
Zverejnené pre lokality:Slovensko Bratislavský kraj Bratislava
Pracovná ponuka nájdená za 0 milisekúnd.