T-Systems Slovakia

Senior Service Chain Operation Manager

T-Systems Slovakia s.r.o.

Miesto práce
Košice
Druh pracovného pomeru
plný úväzok
Termín nástupu
ASAP
Základná zložka mzdy (brutto) a ďalšie odmeny
Minimum monthly salary is1395€ brutto + variable part of salary + other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate.

Informácie o pracovnom mieste

Náplň práce, právomoci a zodpovednosti

General description
- Interface between SDM / Service Owner (Customer) and OPM / operation in defined field in order to keep quality of the production.

Accountabilities
- Responsible for global service chains on International level (cross LBU/PoP)
- Responsible for combined services for his delivery account in accordance with the agreed OLA as well.
- Responsible for KPIs and SLAs / OLAs of the contracted services.
- Accountable for technical content of operational / specialized technical concepts.
- Ensure the quality of provided services and provides operational support.
- Coordinate, manage and monitor operational performance
- Identify, formulate and implement the improvement of processes and policies to maximize operational output.
- Plan the requirement for resourcing based on account needs
- Steer the Service chain OPM local (Technical Layer) Operation Managers.
- Operational interface between the production, the service delivery management (SDM) and other delivery units for the ordered delivery elements.
- Explanation of production options for SDM.
- Accountable for the default reporting ordered by the SDM.
- Monitor, manage and improve the efficiency of provided services.
- Single point of contact towards the internal customer.
- Responsible for reviewing financial statements and data and utilizes financial data to improve the profitability of the service chain / delivery account with SDM. (optional)
- Prepare and control operational budgets plans effective strategies for the financial well-being of operation.(optional)
- Manage customer support to the extent of his functionality and supports sales activities together with the SDM organization. (optional)

Zamestnanecké výhody, benefity

- Cafeteria - individual benefit
- Trainings and development opportunities
- Discounts at various providers in Košice
- Possibility of Home office
- Pension savings contribution
- Meal vouchers contribution
- Teambuildings
- Extra vacation days
- Young and enthusiastic working environment
- Diversity Program
- Health Weeks
- Sport Activities
- Weekend Events
- Work life Coaching
- Doctors at workplace
- Credit card
- Metro card
- Referral bonus /financial/
- Rotations possibilities

Požiadavky na zamestnanca

Pozícii vyhovujú uchádzači so vzdelaním

stredoškolské s maturitou

Jazykové znalosti

Anglický jazyk - Stredne pokročilý (B2)

Osobnostné predpoklady a zručnosti

Education
- High school

Experience
- 6+ years of work experience (EG3) or vocational training with several years of work experience

Languages
- English language B2+ (mandatory)
- German language B2 (optional)

Others
- Managerial experiences recommended
- Effective communication
- Presentation skills
- Negotiations Skills - negotiates in a fair manner
and achieves sustainable results
- Technical overview
- Proactive approach
- Ability to work in team
- Willingness to change, flexibility
- Customer, value, result and performance orientation

Inzerujúca spoločnosť

Stručná charakteristika spoločnosti

Naša spoločnosť, ako súčasť koncernu Deutsche Telekom, poskytuje komplexné služby v oblasti infokomunikačných technológií pre korporátnu klientelu.

Počet zamestnancov

1000 a viac zamestnancov

Adresa spoločnosti

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice
http://www.t-systems.sk

Kontakt

Kontaktná osoba: Mgr. Miroslava Čerevková
E-mail:poslať životopis
T-Systems Slovakia s.r.o.
Žriedlová 13, 040 01 Košice
ID:3506836Dátum zverejnenia:3.10.-=KONTAKT=-Lokalita:KošicePozícia:IT/Technical Support SpecialistSpoločnosť:T-Systems Slovakia s.r.o.Základná zložka mzdy (brutto) a ďalšie odmeny:Minimum monthly salary is1395€ brutto + variable part of salary + other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate.

Počet videní: 1
Ponúkaná mzda: 1395 EUR
Inzerent:T-Systems Slovakia [ ]
Zverejnené dňa:2018-10-03 (14 dní)
Zverejnené pre lokality:Slovensko Košický kraj Košice
Pracovná ponuka nájdená za 0 milisekúnd.