ING Business Shared Services

IT Service Desk Officer

Job description, responsibilities and duties

This is a great opportunity to work in a challenging and rewarding work environment in a forward thinking company. We are looking for someone who is a good fit with our existing Helpdesk group, who has excellent written and verbal communication skills and who can work both as part of a team or independently.

First Line Support/Service Desk

• Serve as single point of contact for IT related problems of ING employees
• Provide first line support through the call-logging software and on-site, as appropriate for all incidents and requests.
• Troubleshoot and resolve end user desktop, hardware, software, and/or printing problems.
• Perform general and/or custom PC configuration, installations, maintenance, relocations, troubleshooting, and upgrades
• Reassign or escalate incidents and requests to on-site second line support, third parties or other teams where appropriate discussing fully with colleagues.
• Monitor and update all incidents and requests
• Take care of IT hardware and it lifecycle
• Help with inventory check of IT assets

Employee perks, benefits

Information about the selection process

ID:3624630Dátum zverejnenia:3.9.-=KONTAKT=-Lokalita:BratislavaPozícia:IT Network Administrator,IT/Technical Support Specialist,Network and Service Operation SpecialistSpoločnosť:ING Business Shared ServicesZákladná zložka mzdy (brutto):1 300 EUR/month

Počet videní: 1
Ponúkaná mzda: 1300 EUR
Inzerent:ING Business Shared Services [ ]
Zverejnené dňa:2020-09-03 (18 dní)
Zverejnené pre lokality:Slovensko Bratislavský kraj Bratislava
Pracovná ponuka nájdená za 0 milisekúnd.