Deutsche Telekom IT Solutions Slovakia

Quality Specialist 24/7

Deutsche Telekom IT Solutions Slovakia

Place of work
Contract type
Start date

Information about the position

Job description, responsibilities and duties

Coordinates the establishment and maintenance of the quality management within the team. Implements concepts and quality standards. Produces internal and external reports related to quality management. Supports control of optimization measures relating to quality management.

Key accountabilities

- Support operational teams as the interface between quality management and operation to keep quality awareness on expected level
- Organize regular meetings with all required employees to ensure knowledge sharing about quality KPI achievements and initiatives
- Coordinate and report quality improvement initiatives to increase customer satisfaction
- Active participation in quality related projects to ensure continuous improvement up to TSI Quality management system
- Active participation in building respective quality communities (e.g. Audit Management, License Management, Security Management, Document Management etc.) to standardize Quality Management System
- Monitors compliance with process KPIs and interface parameters
- Records and analyses data as part of quality optimization
- Assists with the development of individual solutions for quality optimisation in the assigned area
- Provides support in the planning of quality optimisation and the evaluation of results
- Creates and updates internal quality documentation in defined area/ knowledge database
- Fulfills other duties and responsibilities as assigned by direct manager

- secondary education
- MS Office - intermediate
- PC skills - intermediate
- Language - English: Upper intermediate (B2) (German is advantage)
- be able to work in shifts (24x7 operation) based on team
- communication skills - advanced
- analytical thinking - advanced
- presentation skills - intermediate

Other criteria or requirements
- FlexibilityResponsibility
- Pro-activity and pro-customer orientation
- Ability to work as an individual also as a part of the team
- Experience in management of international projects, previous experience in intercultural environment (advantage)

Wage (gross)

815 EUR/monthMinimum monthly salary is 815 € brutto + variable part of salary + other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate.

Employee perks, benefits

Cafeteria - individual benefit
Trainings and development opportunities
Discounts at various providers in Košice
Possibility of Home office
Pension savings contribution
Meal vouchers contribution
Extra vacation days
Young and enthusiastic working environment
Diversity Program
Health Weeks
Sport Activities
Weekend Events
Work life Coaching
Doctors at workplace
Credit card
Metro card
Referral bonus /financial/
Rotations possibilities

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)

Language skills

English - Upper intermediate (B2)

Other knowledge

Microsoft Office - advanced

The position is suitable for a fresh graduate



Brief description of the company

Deutsche Telekom Systems Solutions Slovakia s.r.o. is one of the two legal entities promoted under one brand Deutsche Telekom IT Solutions Slovakia. Our parent company Deutsche Telekom AG decided to take strategic steps towards structural change, which resulted in the splitting of T-Systems Slovakia into two legal entities, operating, as of July 1, 2020.
Our original brand T-Systems Slovakia has been inextricably linked with Kosice region since January 2006. We proved this the very next year, when we became one of the founding members of Košice IT Valley association.
Over the last decade, we have managed to grow from scratch to being the second largest employer in the eastern part of the country. At the same time, with more than 3,900 employees, we are one of the top fifteen largest employers in Slovakia. Thanks to our highly qualified and motivated employees, we are the company with the fastest growth in added value within the IT industry in Slovakia. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative services.

Number of employees

1000 and more employees

Company address

Deutsche Telekom IT Solutions Slovakia
Žriedlová 13
040 01 Košice


Contact person: Ing. Lenka Kiššová
E-mail:send CV
Deutsche Telekom IT Solutions Slovakia
Žriedlová 13, 040 01 Košice
ID:3945519Dátum zverejnenia:31.7.-=KONTAKT=-Lokalita:KošicePozícia:Quality InspectorSpoločnosť:Deutsche Telekom IT Solutions SlovakiaZákladná zložka mzdy (brutto):815 EUR/month

Počet videní: 4
Ponúkaná mzda: 815 EUR
Inzerent:Deutsche Telekom IT Solutions Slovakia
Zverejnené dňa:2020-07-31 (5 dní)
Zverejnené pre lokality:Slovensko Košický kraj Košice
Pracovná ponuka nájdená za 0 milisekúnd.