Deutsche Telekom IT Solutions Slovakia

Process Specialist

Deutsche Telekom IT Solutions Slovakia

Place of work
Košice
Contract type
full-time
Start date
ASAP

Information about the position

Job description, responsibilities and duties

Performs tasks related to the respective Production processes. Coordinates and controls processes according to valid standards in order to increase the efficiency of the service activity and customer satisfaction. Designs and produces internal and external reports related to process management.

Accountabilities
• Organize/participate on teleconferences/meetings with all required participants to inform about actions to be taken related to process topics
• Contribute to continual process/ service improvement to increase customer satisfaction
• Active participation in respective process communities to increase process awareness to expected levels Active participation in process related projects to ensure continuous improvement up to TSI Level
• Execute (Implement) the interface between process and operational topics to ensure proper communication
• Report regular KPIs and participate in setting up actions in case of deviation to keep quality on expected level
• Knowledge sharing of respective processes to raise general awareness about processes

Wage (gross)

815 EUR/monthMinimum monthly salary is 815€ brutto + variable part of salary + other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate.

Employee perks, benefits

•Cafeteria - individual benefit,
•Trainings and development opportunities,
•Discounts at various providers in Košice,
•Possibility of Home office,
•Pension savings contribution,
•Meal vouchers contribution,
•Teambuildings,
•Extra vacation days,
•Young and enthusiastic working environment,
•Diversity Program,
•Health Weeks,
•Sport Activities,
•Weekend Events,
•Work life Coaching,
•Doctors at workplace,
•Credit card,
•Metro card,
•Referral bonus /financial/,
•Rotations possibilities.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

German - Upper intermediate (B2)

Personality requirements and skills

IT Technical Skills
•ITIL/ advantage - basic
•MS Office / Excel, Power Point; Outlook/ advantage - intermediate
•PC skills / HW, SW/ - basic

Soft skills
•Effective communication skills
•Analytical skills
•Presentation skills - basic

ADVANTAGE:
• Experience of IT operations across at least 1 area (e.g. application operation, OS operation, network, storage, etc.)
• Flexibility
• Responsibility
• Pro-activity and pro-customer orientation
• Ability to work as an individual also as a part of the team

Advertiser

Brief description of the company

Deutsche Telekom IT & Telecommunications Slovakia s.r.o. is one of the two legal entities promoted under one brand Deutsche Telekom IT Solutions Slovakia. Our parent company Deutsche Telekom AG decided to take strategic steps towards structural change, which resulted in the splitting of T-Systems Slovakia into two legal entities, operating, as of July 1, 2020.
Our original brand T-Systems Slovakia has been inextricably linked with Kosice region since January 2006. We proved this the very next year, when we became one of the founding members of Košice IT Valley association.
Over the last decade, we have managed to grow from scratch to being the second largest employer in the eastern part of the country. At the same time, with more than 3,900 employees, we are one of the top fifteen largest employers in Slovakia. Thanks to our highly qualified and motivated employees, we are the company with the fastest growth in added value within the IT industry in Slovakia. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative services.

Number of employees

1000 and more employees

Company address

Deutsche Telekom IT Solutions Slovakia
Žriedlová 13
040 01 Košice
https://www.deutschetelekomitsolutions.sk/

Contact

Contact person: Mgr. Jana Ficeková
E-mail:send CV
Deutsche Telekom IT Solutions Slovakia
Žriedlová 13, 040 01 Košice
ID:3964291Dátum zverejnenia:8.9.-=KONTAKT=-Lokalita:KošicePozícia:Process ManagerSpoločnosť:Deutsche Telekom IT Solutions SlovakiaZákladná zložka mzdy (brutto):815 EUR/month

Počet videní: 1
Ponúkaná mzda: 815 EUR
Inzerent:Deutsche Telekom IT Solutions Slovakia
Zverejnené dňa:2020-09-08 (23 dní)
Zverejnené pre lokality:Slovensko Košický kraj Košice
Pracovná ponuka nájdená za 0 milisekúnd.