Resonate Services s.r.o.

Infrastructure Administrator

Resonate Services s.r.o.

Place of work
Contract type
Wage (gross)
From 1 300 EUR/monthNegotiable - Based on skillset and interview outcome

Information about the position

Job description, responsibilities and duties

Infrastructure Administrator will work within Operations team and will be responsible for the maintenance, configuration, and reliable operation of computer systems and cloud infrastructure. Infrastructure Administrator will keep up to date all hardware and software and participate in research and development to continuously improve and keep up with the IT business needs of Resonate. Infrastructure administrator also actively resolve problems and issues with computer and server systems to limit work disruptions within the company.

Highlights of Responsibilities:

• Setting up new users and manage licensing to internal resources (based on role/assignment)
• Maintain all software and hardware to ensure conformance with Resonate policies (Endpoint management and security).
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues
• Create documentation and technical specifications for IT infrastructure (local and O365)
• Perform regular IT operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
• Lead desktop and helpdesk support efforts
• Manage, maintain and update onsite and customer site printers
• Conduct network troubleshooting to segregate and identify general network problems.
• Operating the firewall for the organization and employing the latest security protocols
• Monitoring the internet connection (bandwidth, security risks, …)
• Provide support for Lab related work (network setup, segregation, access, …)
• Support implementation and planning of deletions, additions, and major changes to support regional infrastructure (Slovakia, UK, Netherlands).
• Test and recommend software and hardware solutions (mainly O365 related)
• Install the software, maintain and introduce training as needed.
• Maintain and update documentation of procedures and configurations.
• Provide support for the purchase of inventory related to hardware, software, and other IT supplies.
• Develop and maintain vendor relations.
• Inform senior staff about industry innovations and recommend relevant upgrades.
• Provide regular network and O365 usage metrics to operations manager

Employee perks, benefits

Various company benefits

Information about the selection process

Your Career

• We take your career seriously and we will ensure that we provide regular reviews throughout the year to offer continuous feedback and support to inspire you, develop your skills and ensure your personal satisfaction and growth.
• Our work philosophy recognizes higher performance with bigger rewards through a formal annual performance review. We offer you joining a team of highly motivated UC industry experts with high potential of growth into an industry leader, essentially, we are a growing company, when we grow you grow too.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Educational Specialization

IT, Telecommunication, network administration, Microsoft O365/Windows,

Language skills

English - Advanced (C1)andSlovak - Proficiency (C2)

Personality requirements and skills

Skills required:

- Bachelor's degree in Computer Science or Information Technology
- 3-5 years of network administration, or system administration experience
- System administration and IT certifications in Microsoft (Windows/O365), or other network-related fields are a plus (CCNA/CCNP)
- Strong knowledge of systems and networking software, hardware, and networking protocols
- Experience with scripting and automation tools
- Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices
- Ability to solve problems in stressful situations
- Strong attention to detail
- Communication skills
- Ability to explain technical concepts to inexperienced users
- Time management skills


Brief description of the company

Resonate is an experienced team of experts in Unified Communications. We developed the expertise by leading the delivery of the largest and most complex solution in the world for one of the world's largest companies. In doing so, we've worked alongside many industry experts and developed great relationships with them. Resonate is all about bringing that expertise and those relationships together for our customers.

Resonate will help our customers achieve massive cost savings and we'll focus on driving the solutions to achieve the removal of legacy equipment.

We have seen a staggering growth in the last five years with an increasing demand for our quality services in the UC arena, this growth is set to rise hence our requirement for top class talent to help grow the company to new heights.

Company address

Resonate Services s.r.o.
Štúrova 27
040 01 Košice - mestská časť Západ


Kontaktná osoba: Maria Cerna
E-mail:poslať životopis
ID:3988706Dátum zverejnenia:23.2.-=KONTAKT=-Lokalita:KošicePozícia:IT Network Administrator,IT System AdministratorSpoločnosť:Resonate Services s.r.o.Základná zložka mzdy (brutto):1 300 EUR/month

Počet videní: 9
Ponúkaná mzda: 1300 EUR
Inzerent:Resonate Services s.r.o. [ ]
Zverejnené dňa:2021-02-23 (14 dní)
Zverejnené pre lokality:Slovensko Košický kraj Košice
Pracovná ponuka nájdená za 0 milisekúnd.