AT& T Global Network Services Slovakia

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AT&T Customer Care Representative

Place of work
Bratislava
Contract type
full-time
Wage (gross)
1 150 EUR/monthSalary: From 1150 € brutto per month. Actual salary is likely to be higher based on skills, knowledge and experience

Information about the position

Job description, responsibilities and duties

As a Customer Care Representative, you'll be the voice of AT&T for the millions of customers using our U-verse & DIRECTV services - a premiere bundle of advanced TV services, high speed internet, and digital home phone. You'll play a vital role in shaping the customer experience on everything from general billing and service inquiries to troubleshooting and scheduling repairs. We're offering a chance to gain valuable experience along with access to the resources you need to make an impact on your future - and ours.

Delivering best-in-class service is just the beginning. At AT&T, we're dedicated to keeping our customers connected with the people, entertainment and information they care about most. Whether you're a fresh graduate or have experience, we have the perfect opportunity to join our growing team and find out just how far a career at AT&T can take you.

What's in it for you? As an employee of AT&T you'll be eligible for some great rewards. Like working in an innovative workspace, team building events, competitive compensation, and health and lifestyle benefits.

To qualify, you will need to be fluent in English (B2-C1 level) and have the flexibility to work in a 24/7 environment to serve our global customer base. Bring your ability to leave a positive impression with our customers and we'll provide the training, tools and experience you need to develop your career. Experience in a technical or support center is a plus, but is not essential.

Key Responsibilities:
Respond to customer phone calls as the 'first line' of support for AT&T
Ensure a positive experience by providing the right customer solution
Handle a range of issues related to AT&T products & services.

Essential information:

***Slovakia Covid -19 Travel Restrictions: At the current time we're only accepting applications from candidates who reside in the country of Slovakia with the lawful right to live and work. This is due to the current travel restrictions and because new work-visa permit processing is currently suspended.***

Contract type: Unlimited

Working hours: 24/7, 8 hours shifts. Current shift schedule from 11.00 am to 8.00 am CET including weekends.

Start date(s): February, March and April 2021

Salary: From 1150 € brutto per month. Actual salary is likely to be higher based on skills, knowledge and experience.

Selection process: online testing and video interviews (Please get ready your camera)

Please upload your CV in English language !!!

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

Advanced spoken English: B2-C1 level
Logical mind-set and a passion for problem solving
Able to work in a 24/7 shift environment.
Basic knowledge of communication technology, e.g. internet, tv, phone
Good organization skills and attention to detail
The right attitude and work ethic for a fast paced team environment

Advertiser

Brief description of the company

Considering we've done some pretty impressive work around here, that's saying something. But we couldn't have done it without our brilliant people, and you could be one of them. With an average of two patents a day and eight Nobel Prizes to our name, it's no wonder that for more than a century we have been defining the industry and setting the bar for innovation. This is your chance to do the same. Explore a career with AT&T.

Company address

AT&T Global Network Services
Aupark Tower, Einsteinova 24
851 01 Brno/Bratislava/Kosice

Contact

Kontaktná osoba: Hana Balikova
E-mail:poslať životopis
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Women Leading the Way
A Look Inside: Innovative Careers

More good reasons to join us...


Sickness compensation plan, Private medical program, Extensive life and disability insurance

Employee discounts

Company team building events, Sports & culture

Numerous lifestyle discounts

Annual team award bonus, Special bonus for important life events

Award winning AT&T university

On-site parking
ID:3992810Dátum zverejnenia:24.11.-=KONTAKT=-Lokalita:BratislavaPozícia:Administrative Worker, Official,Call Operator,Customer Support Specialist,IT/Technical Support SpecialistSpoločnosť:AT&T Global Network Services SlovakiaZákladná zložka mzdy (brutto):1 150 EUR/month

Počet videní: 5
Ponúkaná mzda: 1150 EUR
Inzerent:AT& T Global Network Services Slovakia [ ]
Zverejnené dňa:2020-11-24 (4 dni)
Zverejnené pre lokality:Slovensko Bratislavský kraj Bratislava
Pracovná ponuka nájdená za 0 milisekúnd.