Orange Business Services Slovakia s.r.o.

Account Associate

Orange Business Services Slovakia s.r.o.

Place of work
Bratislava
Contract type
full-time
Start date
ASAP
Wage (gross)
From 1 450 EUR/monthBase salary from 1,450 € gross per month, actual salary is likely to be higher based on skills, knowledge and experience.

Information about the position

Job description, responsibilities and duties

As an Account Associate you will have an opportunity to gain front line experience in a number of different aspects of sales such as: account request processing, solution up selling, problem identification, root cause analysis, problem resolution and relationship building.

RESPONSIBILITIES:
• Manage end to end Quote to Order process and Sales Operations while ensuring the performance is in line with customer expectations.
• Customer requests execution and day-to-day account activities in order to maintain and enhance customer relationships.
• Engage with customer to support Quote to Order process and act as an advisor to customer and account teams.
• Own and drive organic growth cross-functional activities, with solid customer engagement, relationship and account management team alignment.
• Support contract renewal, repricing and project preparation activities to ensure standard Quote to Bill model is executed.
• Align with account manager, engagement manager and bid manager to decide if to go with a Bid proposal in the parts related to Sales Operations.
• Responsible for commercial inventory management.
• Supporting client in Service Delivery and Tracking Tool usage and regular reporting for in charge clients.
• Create guidelines, documentation and checklists to ensure smooth process from Bid phase to order creation with support of senior sales operations team.
• Acting as a quality consultant to Bid teams regarding Sales Operations related topics.
• Cooperate with Billing and Accounts Receivable department to resolve invoice quires, credit notes and customer non-payment issues.
• Proactively initiate improvement projects to improve the Quote to Order process, aim for Operational Excellence.

Employee perks, benefits

• Attractive financial bonus
• Extra days of holidays
• Cafeteria Benefit System
• Full compensation of sick leave for certain amount of days
• Complementary retirement savings contributions
• Financial support regarding life milestones
• Contribution to private healthcare
• Referral program
• Flexible working time
• Home Office

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Personality requirements and skills

• Minimum 1 year of experience as Sales or Account Associate or Sales support or Sales operation or other request and process driven supporting activities.
• Fluent level of English, any other European language would be considered plus.
• Customer orientation and proactive customer communication.
• Keen on improvement projects and self-starter attitude.
• Excellent negotiation and delegation skills.
• Demonstrate responsibility and taking ownership.
• Able to work towards targets and deadlines.

Advertiser

Brief description of the company

Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.

Number of employees

250-499 employees

Company address

Orange Business Services Slovakia s.r.o.
Metodova 8
82108 Bratislava
http://www.orange-business.com/en

Contact

Kontaktná osoba: Elena Rajczyova
E-mail:poslať životopis
ID:4043779Dátum zverejnenia:6.10.-=KONTAKT=-Lokalita:BratislavaPozícia:Account Executive,Account Manager,Billing Specialist,Key Account ManagerSpoločnosť:Orange Business Services Slovakia s.r.o.Základná zložka mzdy (brutto):1 450 EUR/month

Počet videní: 1
Ponúkaná mzda: 1450 EUR
Inzerent:Orange Business Services Slovakia s.r.o. [ ]
Zverejnené dňa:2021-10-06 (21 dní)
Zverejnené pre lokality:Slovensko Bratislavský kraj Bratislava
Pracovná ponuka nájdená za 0 milisekúnd.