ESET, spol. s r.o.

ECommerce Manager (senior role with global scope)

Place of work
Bratislava
Contract type
full-time
Wage (gross)
From 3 000 EUR/month
*The final basic wage component can be increased accordingly to individual skills and experience of the selected candidate.

Information about the position

Job description, responsibilities and duties

We are building and gradually rolling out our new eStore solution for our global offices and partners. At the end of 2021 approx. 70% of ESET global online revenue will be coming via tool this position is directly responsible (approximately 65Mils per year) for. Ratio will have increasing trend with aim to cover 100% of ESET online revenue within 2-3 years. Accept the challenge and join the team.

We seek skilled personal and technical leader taking product ownership over managing wide range of Global eStore's (GeS) features and new requirements to enable future development of ecommerce in ESET worldwide. The team includes 10+ ecommerce business, technical and support specialists including nested team leader.

You should see requirements from a bigger perspective and can challenge/manage requirements coming from different teams and countries with capabilities and desired evolution of GeS. Position requires to have very wide overview of systems, business, and technical requirements. It means to have an analytical thinking but also be flexible in responding to changes. Planning and setting strategy of eCommerce solution is important part of the job.

Responsibilities:
• Lead subject-matter-experts responsible for analysis, implementation, running and support of eStore project worldwide
• Lead technical support specialist to make in-depth troubleshooting and advanced estore configurations and settings
• Lead specialists to provide support, training and consultancy for ESET regional offices
• Be accountable for business impact of Global eStore over all assigned countries
• Manage for strategy, plan of implementation and technical and business support for the global eCommerce solution
• Manage and prioritize requirements, expectations and deliverables raised by other teams or countries
• Act as "product-owner" of global eStore and payment provider towards external eCommerce system supplier, internal HQ stakeholders and worldwide ESET offices and partners
• Aid with proper feature adoption, coordinate implementation of complex eStore functionalities,
• Coordinate communication of all internal and external counterparts
• Validate relevancy of business requirements from local markets for further development and implementation on global scale
• Increase online sales by improving user interface in cooperation with other teams
• Provide help for global online campaigns management throughout all channels
• External communication with vendors (technical and financial manner) and global ESET subsidiaries of partners
• Report and present achieved targets and goals to higher management
• Presentation on ESET events such as ESET World Conference, ESET EMEA conference etc.

Employee perks, benefits

• Support in personal and professional development - opportunities to attend various trainings, courses, conferences or meetups
• Attractive financial bonus paid twice a year based on your performance
• Financial support in case of life milestones (wedding, childbirth)
• Complementary retirement savings contributions
• Fully covered 5 EUR/per day meal vouchers
• Wide range of benefits in sport, healthcare, culture, education and other areas
• "Refer a friend" benefit - the opportunity to receive a financial bonus when referring a friend for an open vacancy
• Available home-office days - 12 days per month (in SR)
• Fully-paid 3 sickdays
• Loyalty program - extra vacation days and financial bonus after working at ESET for 5 and more years
• Mind & Soul program - free helpline and counselling in personal and professional development
• Sport activities support - possibility to participate in various races, bike cages, bikes for rent
• Fresh fruit, tea, coffee, non-alcoholic beverages - you can find them all in every kitchen
• Casual, friendly, open culture with no dress code
• Participating in company events
• Opportunity to use company common areas (terrace, relax zone, library) for a chill time and meetings with colleagues
• Volunteering and opportunity to participate in various CSR activities

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1)

Personality requirements and skills

• 8+ years of experience in Online Digital Marketing
• Proven management of at least 5-10 direct reports
• English language C1 level
• Focus and knowledge of eCommerce and online solutions (payment gateways, eCommerce frameworks and CMSs)
• Experience in project management planning
• Oversight of digital business and development trends, web performance, web development, growth hacking
• Ability to read and cooperate on technical and business documentation (UML, BPMN) is plus
• Experience with user research, user testing, AB testing, and web analytics is a plus
• Analytical and time-management skills
• Ability to predict and mitigate risks and issues
• Great interpersonal, fluent verbal and written communication in English, other languages are a plus
• Drive to hit goals and succeed

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Brief description of the company

The beginnings of ESET date back to 1987, when two young programming enthusiasts, Peter Paško and Miroslav Trnka, wrote a program for the detection of one of the world's first computer viruses. They did not know that they had created one of the most successful antivirus programs in the world - dubbing it NOD. In 1992, together with their mutual friend Rudolf Hrubý, they formally established ESET.

What started as the brainchild of a few friends has evolved into the most valuable international brand of any Slovak company. Today ESET's NOD32 technology protects over 100 million users across the world.

This success did not come overnight. The company's global success and growth was given a boost in 1998 with its first "VB100" award from the prestigious Virus Bulletin magazine. Since then, we've received this accolade more than 100 times.

Today, over 1,800 employees around the world drive the company's success - a telling increase from 3 in 1987 and 135 in 2006. Almost 900 of them are based in Slovakia, the home of ESET headquarters.

Throughout the company's expansion, we have stayed true to the principles on which we were founded, and we remain independent in order to continue to meet new challenges.

Number of employees

1000 and more employees

Contact

Contact person: Mgr. Mária Miškeová
E-mail:send CV
ID:4183096Dátum zverejnenia:8.11.-=KONTAKT=-Lokalita:BratislavaPozícia:IT Project Manager,Marketing Manager,Project ManagerSpoločnosť:ESET, spol. s r.o.Základná zložka mzdy (brutto):3 000 EUR/month

Počet videní: 5
Ponúkaná mzda: 3000 EUR
Inzerent:ESET, spol. s r.o. [ ]
Zverejnené dňa:2021-11-08 (21 dní)
Zverejnené pre lokality:Slovensko Bratislavský kraj Bratislava
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