Deutsche Telekom IT Solutions Slovakia

Head of Department - Application Development SSC

Deutsche Telekom IT Solutions Slovakia

Place of work
Contract type
Start date

Information about the position

Job description, responsibilities and duties

Head of Department takes care of and acts as a main point of contact for highly complex day to day business steering of resources that coordinate services for international customers. Head of Department leads and coordinates direct reports. The leader is responsible for fulfilling corporate goals for strategy, productivity, quality and financial efficiency in respective areas.
Head of Department focuses on accomplishment of assigned team objectives by effective resource management, planning and evaluating activities in the assigned area of operational responsibility.

Key accountabilities
Acts according to valid legislation and Slovak Labor code.

What you will be working on:
1. You will be part of a global team:
a. focused on delivering sound solutions towards global players in the automotive, public transport & rail, health care and many more segments
b. building up service portfolio for digital solutions and therein clients
2. You will be leading multiple tribe leaders in software development area to provide solutions with added value
3. Building up scalable organization with the focus on continues growth in the area of agile and scrum driven software development

Wage (gross)

From 2 300 EUR/monthFinal salary is negotiable. We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 2300 €/brutto.

Employee perks, benefits

• Possibility of Teleworking or Home office
• Cafeteria - individual financial benefit
• Trainings and development opportunities (Coursera, Percipio full access for free)
• Pension savings contribution
• Extra vacation days
• Referral bonus /financial/
• Discounts at various providers in Košice
• Team buildings online
• Work-life Program and Coaching
• Health Weeks
• Sport Activities
• Weekend Events
• Doctors at workplace
• Credit card
• Rotations possibilities

Requirements for the employee

Candidates with education suit the position

Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

What we need from you:
1. Understanding of leading technologies on the market
2. Sound knowledge in agile, scrum, SAFe, Kanban, etc.
3. Experience in leading teams in the area of software development or application development
4. Strategic and out of the box thinking
Required competencies

Manage yourself
Value orientation and sense of responsibility
• Acts according to the guiding principles and corporate policies (Code of conduct, Employee handbook etc.) and identifies with corporate as a brand (demonstrate positive attitude inside and outside the company).
• Walks the talks and takes responsibility for his/her own actions.
• Treats colleagues and customers in the same service-oriented way.
• Acts as a role model according to the company values.
• Encourages and supports value oriented company culture.

Communication & intercultural skills
• Communicates appropriately to target group and situation in a solution oriented way.
• Ensures clear understanding and prevents misunderstandings.
• Deals with people in the intercultural context respectfully and negotiates in a fair manner and achieves sustainable results.
• Acts as a role model of effective and respectful communication.
• Is transferring this way of communication to subordinates.
• Communicates effectively complex business matters towards international level/ counterparts and TSSK management.

Drive change
• Is open to change within his/ her area of responsibility and engages others.
• Supports innovative approach or way of doing things & considers different views on an issue.
• Acts as a role model where change is concerned.
Initiates and drives change to support innovations.

Manage People
Leadership/strategic thinking
• Acts as role model and motivates others to contribute overall strategy.
• Delegates tasks in order to reach effective team work and reach the goals.
• Inspires, coaches and empowers people.
• Finds the balance between business needs and employee needs.
• Provides people with the information in time in order to ensure right decision making.
• Regularly gives constructive feedback.
• Involves team into decision making in order to build loyal team which is able to deal with difficult challenges.
• Uses appropriate tactical approach considering big picture.
• Inspires and motivates others to act in line with DTAG strategy.

Staffing and development
• Takes responsibility for internal and external recruitment by developing and maintaining partnerships with others inside and outside the organization.
• Takes responsibility for team development, defines and helps to reach individual development plans.
• Ensures, that the business is correctly staffed by the right number of people with the skills relevant to the business needs.
• Move people to right places within the company.
• Uses coaching techniques to develop people.
• Considering changing business predicts future development needs for his/ her area of responsibility.

Drive result
Performance and result orientation
• Recognizes and evaluates expected performance.
• Leads others to take ownership for work responsibilities, results and decisions.
• Actively works with team to improve effectivity and performance.
• Delivers results in time and with required quality.
• Prioritizes effectively in daily operation and acts accordingly.
• Takes responsibility for own decisions.
• Supports others/team to achieve defined results.
• Leads others to reach the results in accordance to strategy.
• Effectively works with the resources to reach best results.

Financial planning
• Has the knowledge & understanding of the budget process.
• Effectively manages all cost elements.
• Able to discuss costing & financial planning with counterparts and internal teams.
• Has understanding of contracts and contract change process (Framework agreement, Delivery Agreement, SLA, OLA, etc.) and organizes business accordingly.
• Is in control of forecasting & budgeting within his/ her area of responsibility & reflects future challenges & opportunities in financial planning.

Service responsibility & Technical expertise
• Understands the portfolio and processes, how it maps to the business and applies accordingly.
• Has end to end ownership for the service and delivers required quality in order to meet SLA.
• Demonstrates in-depth technical & operational knowledge to support timely resolution of a problem.
• Demonstrates end to end ownership for the service and actively steers delivery of service elements.
• Ensures understanding of service chain and cooperation across the organization.

Build relationship
Customer orientation
• Thinks & acts in a customer-oriented manner.
• Creates customer oriented culture within his/her organization.
• Builds trust & reputation for exceptional customer service by delivering as promised.
• Looks for ways of further development of existing relationships with customers.
• Shares his/her experience with other departments and units to improve delivered services.
• His/her aim is to develop relations with customers and overachieve customer's expectation.
• Leads others in order to develop long term customer relationships.

Stakeholders management
• Identifies stakeholders & roles they play.
• Understands needs of the stakeholders and delivers according to expectations.
• Actively steers and develops stakeholders' relationships.

Business development & growth
• Understands business needs and identifies possible opportunities.
• Works within their team in order to drive business growth.
• Understands how changes can impact opportunities & utilises these when working with the client.
• Thinks and acts as an ambassador of TSSK portfolio to support business development on company level.


Number of employees

1000 and more employees


Contact person: Ing. Lenka Kiššová
E-mail:send CV
Deutsche Telekom IT Solutions Slovakia
Žriedlová 13, 040 01 Košice
ID:4196120Dátum zverejnenia:30.12.-=KONTAKT=-Lokalita:KošicePozícia:Head of Technical Department,IT ManagerSpoločnosť:Deutsche Telekom IT Solutions SlovakiaZákladná zložka mzdy (brutto):2 300 EUR/month

Počet videní: 6
Ponúkaná mzda: 2300 EUR
Inzerent:Deutsche Telekom IT Solutions Slovakia
Zverejnené dňa:2021-12-30 (20 dní)
Zverejnené pre lokality:Slovensko Košický kraj Košice
Pracovná ponuka nájdená za 0 milisekúnd.