Arcondis Solutions s.r.o.

Quality Applications Support Engineer (2nd Level)

Arcondis Solutions s.r.o.

Place of work
Contract type
Start date
Wage (gross)
From 2 300 EUR/monthBasic salary defined in this job posting is indicative and the final salary will be adjusted based on your experience will the technologies and services listed in the Job Description.

Information about the position

Job description, responsibilities and duties

We are building-up a team that supports one of our most important clients with 2nd Level services around Quality Applications.
You will gain a deep knowledge of and establish a close relationship with our client to understand their Quality Applications environment as well as collaborate and coordinate activities involving the client's 3rd party application vendors.
You and your colleagues will be offered a broader role, as next to Incident Management and Service Request support, our team will also cover and support Problem Management, Operational Change & Configuration Management, System Administration and Validation (SDLC/CSV), Knowledge Management, Service Asset & Configuration Management and the Continuous Improvement Process.
So, if you like multiple challenges and have experience in at least one or in more of the listed areas, have a problem-solving, a hands-on & proactive attitude, plus you like to build a close relationship with your clients and working in a team, this job is for you.

Must have:
• Degree in IT, engineering, scientific field, or similar
• We are looking for a good Team mix of experienced and talents with minimum 2+ years of experience in software development, implementation, maintenance, troubleshooting
• Passion for automation and technology, ability and willingness to learn new technology in a fast-paced environment
• Profound technical understanding in one or more of the following areas (the more the better): MS SQL Server & DB, PHP, C#, Oracle DB, Linux OS, Windows OS, MS Azure Products
• Working knowledge of one or more modern programming and scripting languages: Java, C, C++, Python, etc.
• Familiarity with working in an Agile environment

Nice to have:
• ITIL knowledge and certification
• Knowledge of regulated Industry (Quality) in areas such as ISO 13485, GMP, FDA CFR21
• SDLC Framework (CSV) & good documentation practices (GDP)
• IT Service Management Tools (ServiceNow)
• Architecture skills
• IT planning and project management
• External vendor engagement

Experience with one or more of the following systems is desired:
• Quality Management Systems, like ETQ Reliance (ETQ)
• Computer Aided Quality System (CAQ), like BabtecQ (Babtec)
• Data Integrity Software, like Compliance Builder (Xybion)
• Audit Tracking Management System, like ATMS (Pysis)
• Learning Management Systems (LMS), like ComplianceWire (UL)

Employee perks, benefits

• Business mobile (also for private calls) and laptop
• Company bonus (based on company financial results)
• Referral bonus depending on level of person referred
• Heath-/Dentalcare costs coverage (up to 250EUR/year)
• Allowance for foreign languages classes/sport and leisure activities (up to 200EUR/year)
• 3 sick days per calendar year
• Social events (team-buildings and team-dinners)
• Training Budget
• Home Office

Information about the selection process

The start date may be adjusted upon agreement. The start date indicated in this job posting is the earliest start date expected.

Please submit your application documents in English.

The team which we are building is about to cover the following time-zones:
• 8x5 on-desk support EST time zone
• 8x5 on-desk support CET time zone

Thank you in advance for applying!

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Educational Specialization

Software Engineer

Language skills

English - Advanced (C1)

Experience in the position/sector


Number of years of experience


Personality requirements and skills

• Good analytical and communication skills
• Good documentation and presentation skills
• Comfortable in interacting with various stakeholders on different seniority levels remotely
• Fluent English (spoken & written)


Brief description of the company

ARCONDIS is in the Top 10 of Consulting Companies in Health Care & Life Sciences in Switzerland. We are a global professional services company with an exclusive focus on the healthcare and life science industries, with their particularly demanding requirements on quality and regulatory affairs.

We have been addressing challenges and solving problems for our clients in the areas of compliance, business processes, information technology, and digital transformation since 2001.

We create value through cross-functional, sophisticated delivery methodologies and intelligent implementation.

Our clients love to work with us because of our unique skillsets, our pragmatic approach, and our will to win.

We make healthcare better.

Number of employees

150-199 employees


Contact person: Daniel Čarnoký
E-mail:send CV
ID:4211494Dátum zverejnenia:26.11.-=KONTAKT=-Lokalita:KošicePozícia:IT Analyst,IT Project Manager,IT System Administrator,Software Engineer,Systems AdministratorSpoločnosť:Arcondis Solutions s.r.o.Základná zložka mzdy (brutto):2 300 EUR/month

Počet videní: 4
Ponúkaná mzda: 2300 EUR
Inzerent:Arcondis Solutions s.r.o.
Zverejnené dňa:2021-11-26 (11 dní)
Zverejnené pre lokality:Slovensko Košický kraj Košice
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