ING Business Shared Services

Client Migration Analyst

Job description, responsibilities and duties

The client Migration Team is working on an integral communication approach, impact analyses and execution of client migrations projects.
As a client migration analyst you are supporting the migration manager in all activities related to the client migration. You will interact with the internal organization and prepare and execute client analysis as well as prepare and organize meetings.
Client migrations are impacting clients with their use of e.g. payment initiation products, account reporting and channels. The Client migration analyst will work closely with the client migration manager, product management, Back office departments and ING branches within the ING network.

Job duties include:
  • Analyze current client set up
  • Advise on client set-up and migration approach
  • Answer detailed client questions related to the migration
  • Arrange system set-up on ING side, including acceptance and certificates
  • Aligning closely with Product Management, Implementations and Sales organization
  • Report on the status of the running migrations
  • Administrative tasks are also part of the job
  • Escalate issues and involve others in case of issues

Your Work environment:
You will be working in an international context. You will be working in a team that is driving the client migrations. You will liaise with stakeholders within TS product management, Sales, Client Service and IT in an international environment.
Who are we looking for?
We are looking for a collaborator with good communication and documenting skills and with a positive, critical and proactive attitude. You are able to operate independently and you effectively manage relations with stakeholders.

Employee perks, benefits

Family
  • Flexible working hours
  • Up to 1 hour extra weekly with your loved ones; we reduced our weekly working hours to 38,75
  • We celebrate your special moments - childbirth, wedding day and registered partnership contributions
After the first year
  • Work in another department for the day/week/month (shadowing) and extend your expertise
  • 3rd pillar contribution
  • Extra vacation days
  • Work anniversary award after 3 years
Other extra contribution
  • New hire welcome package
  • Online eshop where you can spend your cafeteria points
  • Referral Program - 1000 EUR
  • Life insurance contribution
  • Team activities/buildings
  • Employee awards recognition
  • Variable Pay/Bonus
  • Home office contribution 15 EUR/per month
Health and wellbeing
  • Extra Personal Days-off, which may be used for any personal & wellness activity
  • Extra Sick leave compensation
  • Fruit, coffee, and tea at workplace
  • Relax zones, Gym, Yoga room and Game room at our newly designed premises
  • Enjoy our commonly shared library with old books
  • Employee Assistance Program - External psychologists and psychotherapists are here to assist you by phone in case of need

Candidates with education suit the position

Language skills

Number of years of experience

Personality requirements and skills

ID:4274239Dátum zverejnenia:25.4.-=KONTAKT=-lokalita:BratislavaPozícia:Business Analyst,Database Analyst,Financial Analyst,IT AnalystSpoločnosť:ING Hubs SlovakiaZákladná zložka mzdy (brutto):1 584 EUR/month

Počet videní: 1
Ponúkaná mzda: 1584 EUR
Inzerent:ING Business Shared Services [ ]
Zverejnené dňa:2022-04-25 (28 dní)
Zverejnené pre lokality:Slovensko Bratislavský kraj Bratislava Z domu / Remote
Pracovná ponuka nájdená za 0 milisekúnd.