Deutsche Telekom IT Solutions Slovakia

ICT Administrator for Citrix

Deutsche Telekom IT Solutions Slovakia

Place of work
Košice, Slovakia (Job with occasional home office)
Contract type
full-time
Start date
ASAP

Information about the position

Job description, responsibilities and duties

General description
Check, execute, solve (where appropriate), and creates tickets (problem ticket, change management ticket, incident, delivery order) in order to maintain service to customers according to given quality KPIs and according to internal processes.

Accountabilities
• Independently check, execute, solve (where appropriate), and creates tickets in order to maintain service to customers according to given quality KPIs and according to internal processes .
• 1st and 2nd level support.
• Execute project and other deliverables in order to fulfil KPIs and management requests.
• Smooth and uninterrupted operation of customers' environment.
• Conformity with the internal work instructions and process guidelines
• Follow the defined escalation standards in case of deviations.
• Participate on regular and/or irregular communication with colleagues in an international environment to ensure operational goals.
• Coordinates the use of internal technical support and vendor support to ensure troubleshooting, maintenance, and an efficient end-user support.

Wage (gross)

1 000 EUR/monthFinal salary is negotiable. We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 1000 EUR/brutto.

Employee perks, benefits

  • Possibility of teleworking or home office
  • Cafeteria Bonus - an annual package of money based on job complexity
  • Variable payment - yearly bonus defined in employment contract, based on reaching company objectives
  • Financial bonus for recommendation of a candidate
  • Financial bonus for relocation
  • Employer pension contribution (III. pillar)
  • Special program for key employees
  • Work life coaching - psychological, work, legal and financial consulting
  • Vacation contribution - for employees with employment contract who are continuously 24 months at least in the company
  • Hard-skills and soft-skills trainings
  • Opportunity to upskilling and reskilling by internal and external trainings and certifications
  • Discounts at various providers
  • Health week activities twice a year
  • Usage of relaxation area Alejová
  • Benefit from Metro

For more information about benefits visit -https://www.deutschetelekomitsolutions.sk/en/career/advantages-of-working-in-T-systems

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

English - Intermediate (B1)

Other knowledge

Citrix - Basic

Personality requirements and skills

IT Technical Skills
• General IT/ PC literacy- Intermediate
• HW/ SW overview- Basic
• OS Windows - Basic


Soft skills
• Communication
• Team cooperation
• Analytical thinking

Advertiser

Number of employees

1000 and more employees

Contact

Contact person: Ing. Lucia Gbúrová
E-mail:send CV
Deutsche Telekom IT Solutions Slovakia
Žriedlová 13, 040 01 Košice
ID:4296904Dátum zverejnenia:5.8.-=KONTAKT=-lokalita:KošicePozícia:IT System AdministratorSpoločnosť:Deutsche Telekom IT Solutions SlovakiaZákladná zložka mzdy (brutto):1 000 EUR/month

Počet videní: 2
Ponúkaná mzda: 1000 EUR
Inzerent:Deutsche Telekom IT Solutions Slovakia
Zverejnené dňa:2022-08-05 (4 dni)
Zverejnené pre lokality:Slovensko Košický kraj Košice Z domu / Remote
Pracovná ponuka nájdená za 0 milisekúnd.