Deutsche Telekom IT Solutions Slovakia

Technical Solution Manager

Deutsche Telekom IT Solutions Slovakia

Place of work
Košice
Contract type
full-time
Start date
ASAP

Information about the position

Job description, responsibilities and duties

Technical solution manager (TSM) is responsible for high quality end to end service operation based on application level.

Key accountabilities:
• Operative interface between Service Delivery Management, Customer, Development, Vendors and other delivery units
• Check, execute, solve (where appropriate), and creates tickets (problem ticket, change management ticket, incident, delivery order (DO)) in order to maintain service to customers according to given quality KPIs.
• Plans, controls and is responsible for complete application-based request fulfilment.
• Support and consult Service Delivery Management
• Coordinates incident, problem, change, escalation management and operational documentation
• Coordinates customer-driven and / or technical changes during service lifecycle
• Coordinates change approval in face of all Change Advisory Boards
• Working with agile tools on daily basis
• Installations of new versions of application on classic server or in cloud
• Preparation of pipelines/templates for application usage
• Preparation/configuration of new environments for applications.
• Creation of simple web based application (flask platform, fast-api, jungo...)
• Converting of distribution code wirh briefcase or/and google app engine
• Using Git as the most popular DevOps tool
• Possibility to move forward in your career and gain new DevOps oriented skills

Job specific accountabilities:
• Functional steers whole service chain for complex/top applications/services
• Independently executes complex tickets to provide service according to KPIs.
• Mentor Junior Administrators to spread knowledge level in the team and develop their skills.
• Acts as key technical lead and solves and coordinates activities across related technologies/outside own team.
• Accountability for service asset- and configuration management
• Execute project and other deliverables in order to fulfil KPIs and management requests
• Capability planning to fulfil enhanced application management requirements, e.g. release deployments or product / technology changes
• Responsibility for technical, maintaining and operational concepts
• Support and consulting of Service Delivery Management during order and pre-sales process and cost optimization

Wage (gross)

From 1 060 EUR/monthFinal salary is negotiable. We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 1060/brutto.

Employee perks, benefits

  • Possibility of teleworking or home office
  • Cafeteria Bonus - an annual package of money based on job complexity
  • Variable payment - yearly bonus defined in employment contract, based on reaching company objectives
  • Financial bonus for recommendation of a candidate
  • Financial bonus for relocation
  • Employer pension contribution (III. pillar)
  • Special program for key employees
  • Work life coaching - psychological, work, legal and financial consulting
  • Vacation contribution - for employees with employment contract who are continuously 24 months at least in the company
  • Hard-skills and soft-skills trainings
  • Opportunity to upskilling and reskilling by internal and external trainings and certifications
  • Discounts at various providers
  • Health week activities twice a year
  • Usage of relaxation area Alejová
  • Benefit from Metro

For more information about benefits visit -https://www.deutschetelekomitsolutions.sk/en/career/advantages-of-working-in-T-systems

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

English - Advanced (C1)

Number of years of experience

5

Personality requirements and skills

IT technical skills:
• Core platform knowledge - expert
• Related platform knowledge - advanced

Soft skills:
• Communication skills - expert
• Analytical thinking - expert
• Team cooperation - expert
• Training and mentoring - advanced
• Presentation skills - expert
• Negotiation skills - advanced

Financial skills:
• Financial literacy in respective business area - intermediate

Other skills:
• Project management - basic

Languages:
• German - advantage

Advertiser

Number of employees

1000 and more employees

Contact

Contact person: Bc. Dominika Vaštagová
E-mail:send CV
Deutsche Telekom IT Solutions Slovakia
Žriedlová 13, 040 01 Košice
ID:4308167Dátum zverejnenia:12.7.-=KONTAKT=-lokalita:KošicePozícia:ICT SpecialistSpoločnosť:Deutsche Telekom IT Solutions SlovakiaZákladná zložka mzdy (brutto):1 060 EUR/month

Počet videní: 8
Ponúkaná mzda: 1060 EUR
Inzerent:Deutsche Telekom IT Solutions Slovakia
Zverejnené dňa:2022-07-12 (32 dní)
Zverejnené pre lokality:Slovensko Košický kraj Košice
Pracovná ponuka nájdená za 0 milisekúnd.