Swiss Re Business Services (Slovakia) s.r.o.

Senior Application Operations Engineer (Bratislava or remote within Slovakia)

Place of work
Remote work
Contract type
Wage (gross)
From 2 000 EUR/monthThe minimum gross monthly base salary for this role is 2000 EUR full time. Our final offer to you will be set up fairly, considering the skills and experience that you bring to the Swiss Re Group. You can look forward to extra rewards and benefits including an attractive performance-based bonus.

Information about the position

Job description, responsibilities and duties

Initially, you will focus on taking ownership of one of our established core applications; you will develop a detailed understanding of how this application is designed, how it is integrated with our systems landscape, how to use it optimally, and how to address operational incidents. As you continue, you will grow into a position where you can serve as the go-to person for all questions regarding the operations of this application.


- coordinate the development of application enhancements as well as changes required in the context of adaptive maintenance
- monitor service levels, stability, infrastructure utilization, and other metrics to feed these insights back to application developers and other relevant partners
- provide L2 support and respond to operational incidents by conducting impact analysis, root cause analysis, and by designing and implementing workarounds and fixes
- You lead all relevant communication with customers regarding your application


Our product area is an agile organization crafting and maintaining software solutions for information security and identity & access management (IAM). Our services are at the heart of the corporate infrastructure and our mission is to provide users in Swiss Re Group companies and partner organizations with reliable and secure services that offer an outstanding user experience. Coming from more than 15 different countries, we foster an open culture that encourages and appreciates diversity as the foundation of our strong engineering teams.

You will join Chapter Operations, a team responsible for operations and L2/L3 support for our applications and systems. The chapter is based in Bratislava (SK) and works closely with colleagues in Zurich (CH), Riga (LV) and Munich (DE).

Employee perks, benefits

At Swiss Re we own the way we work (OTWYW) giving you the possibility to work from our modern offices on some days and from home on others, based on your personal preferences. You have greater choice and flexibility to select when and where your working day begins and ends. This position could be performed from our modern Bratislava office , or could be remote from within Slovakia, where you'll work fully from home.

Information about the selection process

This job offer is suitable for people who have been impacted by the invasion of Ukraine.

We are an equal opportunity employer, and we value diversity at our company. Our aim is to live visible and invisible diversity - diversity of age, race, ethnicity, nationality, gender, gender identity, sexual orientation, religious beliefs, physical abilities, personalities and experiences - at all levels and in all functions and regions. We also collaborate in a flexible working environment, providing you with a compelling degree of autonomy to decide how, when and where to carry out your tasks.

We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

You are a self-motivated person, embrace change, and enjoy continuous learning. Solid communication skills in spoken and written English enable you to thrive in our international environment.

Agile working environments are your comfort zone, you are proficient in applying agile methodologies like e.g. Scrum or Kanban, and you know what DevOps is.

Combining a degree in Computer Science, Software Engineering, or a comparable qualification with more than 3 years of relevant practical experience in IT operations or system administration, you are well-positioned to become a key contributor of our chapter.

To succeed in this role, you have or are ready to acquire a deep understanding of DevOps and the knowledge required to shape a CI/CD software development process.

Ideally you have hands-on experience with cloud technologies in public, private, and hybrid setups, including a solid understanding of container technologies like e.g. Docker or Kubernetes. We would like to see proficiency in one or multiple programming or scripting language like e.g. Java, JavaScript, Bash, or PowerShell. It would be great if you knew SQL, web applications, and Linux system administration. Lastly, previous experience in information security, IAM, or with SailPoint Identity IQ would be a huge plus.


- Great team spirit: a high-performance culture paired with strong values
- The opportunity to learn and grow your skills continuously
- A career path within and beyond the product area


Brief description of the company

As the world's leading and most diversified global reinsurer, we offer as our core business financial services products that enable risk taking essential to enterprise and progress. Our company was founded in Zurich, Switzerland in 1863, and operates in more than 25 countries and provides its expertise and services to clients throughout the world. We combine financial strengths with experience, knowledge and creative thought to explore new opportunities in the interests of our clients, staff and shareholders.

Number of employees

1700 and more employees

Company address


Contact person: Denisa Kopanicakova

Počet videní: 108
Ponúkaná mzda: 2000 EUR
Inzerent:Swiss Re Business Services (Slovakia) s.r.o. [ ]
Zverejnené dňa:2022-05-19 (10 dní)
Zverejnené pre lokality:Slovensko Bratislavský kraj Banskobystrický kraj Košický kraj Nitriansky kraj Prešovský kraj Trenčiansky kraj Trnavský kraj Žilinský kraj Bratislava Žilina Banská Bystrica Banská Štiavnica Košice Komárno Levoča Michalovce Martin Nitra Prešov Rožňava Trenčín Trnava Z domu / Remote
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