Slovak Telekom, a.s.

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Janka, špecialistka online marketingu
Miesto práce
Bajkalská 28, Ružinov
From 1 900 EUR/month
Pracovný pomer

Senior Data & Insights Analyst

The role of Customer Insights team is to champion the voice of customer and advise business to make customer-led decisions. Our team is instrumental in creating a competitive edge for the company through the delivery and use of insights across the business.

What you will do

Our Customer Insights team is looking for a Data and Insights Analyst who is passionate about business and has high analytical skills to thrive in a fast-paced environment.

  • Lead analyses of customer behaviortogether with customer insights from internal and external data sources to gain wisdom of momentum in customer´s everyday life
  • Demonstrate problem-solvingability with emphasis on drawing inferences from data
  • Drive requirements toautomate and build self-service solutionsfor routine reporting requests
  • Active partner and contributor in discussionstogether with Customer Insights Specialists in customer experience topics Develop deeper analysis on specific customer experience improvement areas
  • Understand thecorrelation between most important KPIs, internal and external data sources

Impact the on key indicators by delivering high quality of data analysis and insights generation:

  • Increase in customer experience and satisfaction
  • Reduction in customer turnover, increase in net income, increase in customer base
  • Increase in brand preference

What we are expecting from you

  • 2-4 years of prior experience with data/business analytics
  • Strong data management skills including ability to manage complex excel interpretations
  • Proficiency of MS Excel, SQL, Power BI
  • Active knowledge of English language
  • Understanding of and experience using analytical concepts and statistical technique
  • Problem solving skills with quantitative and analytical abilities
  • Proactive approach and being a team player
  • Ability to navigate ambiguity and work in a fast-paced environment

What we offer

  • Smartphone:Choose your phone and get a compensation of, for example 600 € every 2 years.
  • Employee tariff: Useunlimited data, call and text for lower prices for private and business purposes.
  • Bonuses and rewards: Hard work pays off! Get rewards for your individual performance, as well as ayearly bonus of up to 15 %depending on the company's success.
  • T-Mobile discounts: Enjoy the most of thelower pricesof our products and services for your family and friends.
  • Partner discounts: Enjoylower pricesof products and services with our partners.
  • Flexible hours: We usually work at the office vs home-office 60:40.Adapt your work to your needs.
  • Rest and recreation: Relax with4 extra days off.
  • MultiSport:Sport and relaxwith your loved ones for free or with discounts thanks to the MultiSport card.
  • Sick pay: If you are on sick leave for max. 2 weeks, you can count on an income of 80% of the daily assessment basis.
  • Healthcare: Take care of yourwellbeingwith high-quality care for a discounted price with our contractual facility.
  • Education and development: Broaden your horizons with our internalT-Univerzityoffering a wide range of courses.
  • Life crisis support: Is life testing you? We will support you withone-off financial support.
  • Psychological consultations:Are you having troubles in your private or professional life? Share your burden anonymously via phone or online.
  • Meal contribution:Enjoy a delicious meal with a work-day allowance of 4.50 €.
  • Recreational allowance: Have you been with us for 2 years? Arecreational allowanceis in your pocket.
  • Pension allowance: Get ready for your retirement with apension allowanceafter 3 months with us

Requirements for the employee

Candidates with education suit the position

University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Informácie o spoločnosti

Brief description of the company

Slovak Telekom is the largest Slovak multimedia operator with many years of experience and responsible approach to doing business. The merger of Slovak Telekom, a. s., and T-Mobile Slovensko, a. s., gave rise to a universal operator offering residential and corporate clientele benefits of a comprehensive solution provided from a single source. The company constantly introduces international know-how, innovative solutions and cutting edge technological trends to the market.

Number of employees

1000 and more employees


Contact person: Petra Malíková
E-mail:send CV
ID:4312140Dátum zverejnenia:25.4.-=KONTAKT=-lokalita:BratislavaPozícia:Database Analyst,Financial Analyst,IT ConsultantSpoločnosť:Slovak Telekom, a.s.Pracovná ponuka je prevzatá z inej stránky alebo zdroja.Základná zložka mzdy (brutto):1 900 EUR/month

Počet videní: 1
Ponúkaná mzda: 1900 EUR
Inzerent:Slovak Telekom, a.s. [ ]
Zverejnené dňa:2022-04-25 (35 dní)
Zverejnené pre lokality:Slovensko Bratislavský kraj Bratislava
Pracovná ponuka nájdená za 0 milisekúnd.