IQVIA RDS Slovakia, s. r. o.

Pharmacovigilance/Medical Information Specialist with Nordic language (Swedish or Norwegian or Danish or Finnish or Icelandic)

IQVIA RDS Slovakia, s. r. o.

Place of work
Remote work
Contract type
Start date
Wage (gross)
1 825 EUR/month

Information about the position

Job description, responsibilities and duties

This position will put you at the forefront of Patient Safety. With daily direct contact with Health Care Professionals (HCPs) and patients (the very people we are working to help), this is a highly visible and important role within IQVIA and essential to our core goal of patient safety. You will perform key medical information call centre services and process safety and product quality information to help optimize the safety profiles of products across various therapeutic areas: Respiratory; Infectious diseases, Immunology and Inflammation; HIV & Oncology.

You will benefit from joining the largest safety department in the world and working within an industry-leading, best-practice environment. To ensure you contribute to the business and grow your career, you will also benefit from ongoing training and development from our in-house safety experts to plan and progress your career.


You will use both your scientific background and your language expertise to share medical information and receive and document adverse events. You will be required to perform key medical information call center services and review, assess and process safety and product quality information to help optimize the safety profiles of products marketed around the world. You may be in regular communications with our client, patients and HCPs and for some roles, depending on levels of experience, you will be required to lead and provide oversight and could be a subject matter expert/trainer in each therapeutic area.


Provide phone support to health care professionals and patients, involving receipt and tracking of medical inquiries, adverse events, product quality complaints, and other types of calls as required.

Receive and document incoming telephone calls, faxes or emails from various sources including investigative sites during regular weekday business working hours.

Establish and maintain effective team communications i.e. provide regular feedback to the local management team on project metrics, out of scope work challenges/issues and successes.

Depending on your experience, some roles will require you to provide leadership training and mentoring for less experienced team members of staff, and assist managers with appropriate allocation of resource.

Build a positive, collaborative team environment with other Lifecycle safety team members

Participate in training across Lifecycle safety service offerings, participate in working groups as applicable in implementation of new initiatives, identification and implementation of process efficiencies.

Employee perks, benefits

yearly bonus plan
life insurance
meal vouchers
gift vouchers

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Educational Specialization

Health Care, Life Science

Language skills

English - Advanced (C1)orSwedish - Proficiency (C2)orDanish - Proficiency (C2)orNorwegian - Proficiency (C2)orFinnish - Proficiency (C2)

Personality requirements and skills


Excellent written and verbal skills in English and Swedish or Norwegian or Danish or Finnish or Icelandic language

Excellent professional telephone behavioral skills

Ability to work flexibly, organize own workload and effectively manage competing priorities.

Excellent attention to detail and accuracy maintaining consistently high-quality standards.

Ability to establish and maintain effective working relationships with coworkers, managers and clients.

Willingness to learn new skills and flexibility to support business needs

Apply knowledge and expertise, to contribute to and provide solutions to process improvement


Bachelor's Degree in a scientific or healthcare discipline ideally with 1-2 years' similar experience or an equivalent combination of education, training and experience. Experience in Lifecycle safety (Pharmacovigilance, Medical Information, Aggregate Reporting, Risk Management etc.) is a distinct asset.

Language capability essential in both English (C1 minimum) and Swedish or Norwegian or Danish or Finnish or Icelandic (native/C2 minimum)


Brief description of the company

IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients
find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offices a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

We know that meaningful results require not only the right approach but also the right people. Regardless
of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an
important part in helping our clients drive healthcare forward and ultimately improve human health

Whatever your career goals, we are here to ensure you get there!
We invite you to join IQVIA™

Number of employees

1000 and more employees


Contact person: Paula Kanonowicz
E-mail:send CV
ID:4322160Dátum zverejnenia:5.5.-=KONTAKT=-lokalita:Remote workPozícia:Drug Safety SpecialistSpoločnosť:IQVIA RDS Slovakia, s. r. o.Základná zložka mzdy (brutto):1 825 EUR/month

Počet videní: 66
Ponúkaná mzda: 1825 EUR
Inzerent:IQVIA RDS Slovakia, s. r. o. [ ]
Zverejnené dňa:2022-05-05 (24 dní)
Zverejnené pre lokality:Slovensko Bratislavský kraj Banskobystrický kraj Košický kraj Nitriansky kraj Prešovský kraj Trenčiansky kraj Trnavský kraj Žilinský kraj Bratislava Žilina Banská Bystrica Banská Štiavnica Košice Komárno Levoča Michalovce Martin Nitra Prešov Rožňava Trenčín Trnava Z domu / Remote
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