System and Tools Maintenance Engineer

Place of work
Bratislava, Slovakia (Job with occasional home office)

Tool Owner who will ensure operability and availability of a (several) Information System(s), manage corrective and evolutions maintenance, deliver new releases in production, collect new user's needs, optimize design of IT infrastructures and operating costs.

Sounds interesting to you? Read on, you will also:

• Ensure operating and availability of a (several) Information System(s) during the range of use warranty,
• Control and apply defined process for support,
• Manage corrective and evolutions maintenance. Ensure traceability and follow-up of corrections / evolutions by means of a bug tracking tool,
• Organize delivery of new updates in production according to releases planned by IPO + Third party company IT providers in defined process,
• Close interaction and follow up with developer of the tools under maintenance,
• Define a strategy to test new releases. Record et keep results of each test,
• Collect new users' needs and specify them to launch an evolutions/development of existing processes/tools,
• Ensure end-user training, fist level of support,
• Propose necessary actions in order to optimize sizing of infrastructure + operating costs,
• Report to Information Systems manager during regular meetings,
• Main systems and tools used: Office 365 (Power BI, OneNote, Outlook, Planner, SharePoint, Yammer, Excel incl. macros, VBA, Alma-Workload Management Tool, Window Server 2016, ASP.NET, .NET Framework 4.7, Web Forms, C#

Chance to develop your skills within professional environment
• Opportunity to work on interesting international projects
• Providing various type of technical trainings
• Competitive salary
• Notebook, phone

If you are interested in this position, please send us your CV in English language. We really appreciate your job application. Please mind we will contact only candidates meeting our job requirements.
Thank you for your understanding.

University education (Master's degree)

English - Advanced (C1)

Software and IT infrastructure, tools and systems maintenance, updates, implementation

EDUCATION AND LANGUAGES:
- High school with diploma or university degree
- English (C1 level mandatory with good communication skills), another language is a plus

EXPERIENCE:
- Experience with tools and systems maintenance, updates and/or implementation
- Good knowledge of software and IT infrastructure. Knowledge of SharePoint, Power BI, MS teams is a plus

SKILLS:
- Good communication skills with ability to work in remote within multi-country international environment
- Ability to write reports, business correspondence, and procedure manuals
- Handle multiple tasks simultaneously
- Team player