Lenovo (Slovakia) s.r.o.

ISG Sr. Inside Sales Support Representative with German language

who are we looking for

The Sales Support Representative will have excellent contract language / creation background, teaming skills, quality improvement, and organization skills. Also, this candidate is able to manage priorities and demonstrates a strong aptitude for critical thinking and problem resolution. Other requirements included:

• Strong written and verbal English/ German language. Role will cover German market.
• 3+years of experience in Customer Service service, back office or sales support is an advantage
• Strong PC Background (Word, Excel, etc)
• Customer Satisfaction and Customer Escalation Management
• Strong ability to gather, analyze, monitor and document data
• Exceptional interpersonal and relationship management skills
• Facilitation and collaboration skills
• Must be a team player who is highly motivated & detail oriented
• Flexibility to work in an fast-paced environment and manage multiple concurrent tasks / project

Required education

Follow-up/Higher Professional Education

Language skills

English - Upper intermediate (B2)andGerman - Upper intermediate (B2)

what will you do

The Inside Sales Support Representative will support a specific dedicated EMEA region and interact with ISG Sales teams (60%), internal customers (e.g. pricing, order management - 30%) and external customers / Lenovo Business Partners (10%). This position is dedicated to meeting the expectations of internal and external customers. Building strong relationship and supporting sellers to offload them from Administrative and non-customer facing activities. The role is instrumental for increasing our Sellers efficiency and focus on our customers.

Responsibilities include:

• Contract Creation
• Validation of terms and conditions
• Contract Maintenance
• Contract Renewals
• Contract Registration
• Proposal and Price Quotes Creation
• Solution Design / Configuration
• Scope of work Preparation
• Process Education and New Tools Testing
• Escalations and prioritization with aligned functions as Pricing, Supply Chain, Product management, Finance, Channel…
• Audit ready documentation creation and storage maintenance

other information

Place of work:
Landererova 12, Bratislava, Slovakia (Job with occasional home office)
Salary offer (gross):
1 600 EUR/monthBase gross monthly salary from minimum 1600 EUR and above, depending on experience + variable part 12% of your annual earnings
Contract type:
full-time

what we offer

healthcare and well-being
development
work - life balance
bonus system

about Lenovo

Lenovo is a company in a constant state ofcreation.Here, you'llarchitectyour own career,pioneernew ideas andmasternew skills.

Lenovo Slovakia employs more than25 nationalitiesandis the biggest shared service center in Lenovo Group.

Our people share a common aspiration tobe the very best.Whetherservingour customers,workingtogether as a team orcontributingto the community, we are working to buildunique company.

ID:4356086Dátum zverejnenia:15.6.-=KONTAKT=-lokalita:BratislavaPozícia:Administrative Worker, Official,Contract Manager,Customer Support Specialist,Helpdesk OperatorSpoločnosť:Lenovo (Slovakia) s.r.o.Základná zložka mzdy (brutto):1 600 EUR/month

Počet videní: 0
Ponúkaná mzda: 1600 EUR
Inzerent:Lenovo (Slovakia) s.r.o. [ ]
Zverejnené dňa:2022-06-15 (13 dní)
Zverejnené pre lokality:Slovensko Bratislavský kraj Bratislava Z domu / Remote
Pracovná ponuka nájdená za 0 milisekúnd.