Nokia Slovakia, a.s.

Technical Support Engineer

Place of work: Bratislava, Slovakia (Job with occasional home office)

What we do

Come create the technology that helps the world act together.

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.

What are your job duties

  • Provide Technical Support for Packet Core, ePC products (2G/3G/4G/5G packet core nodes)
  • Investigate, analyze and drive problems reported by customers to a closure.
  • Perform Technical Support covering 24x7 network outage restorations.
  • Travel and work on-site if needed.
  • Maintain interfaces with customer's technical personnel ensuring smooth information flow about reported problems and their resolution status.
  • Maintain and improve interfaces with technical personnel from other multi-regional groups and organizations involved with Technical Support (e.g. Customer Advocates, Welcome Center, Logistics, L3 support, Product Houses)

What we are looking for

  • Strong telecommunication technology knowledge in Evolved Packet core area and relevant 3GPP standards
  • Hands-on experience with Linux, Bash scripting and Wireshark
  • Theoretical and practical (testing, troubleshooting) knowledge of Evolved Packet core nodes
  • Master's degree in telecommunication or information technology
  • Fluent English
  • Stress tolerance
  • Good verbal and written communication skills
  • Team player with the ability to work independently

The position is suitable also for fresh graduate. Only CVs in English will be considered for the selection process.

What we offer

Nokia offers flexible and #LI-Hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

  • Wage (gross): from 1500 EUR/month with completed master's degree + variable part (15 EUR per working day and 25 EUR per weekend for on-call, extra payment for interventions during on-call days)
  • Extra 5 days holidays
  • Life insurance and pension (DDS) benefit
  • Regular team building activities
  • Flexible working time
  • Private Medical Care
  • Modern working environment, perfect location in Apollo Business Centre II
  • Free underground parking space for all employees
  • Free refreshments
  • Day care payments in case of early return from maternity leave

Apply online
ID:4363800Dátum zverejnenia:1.8.-=KONTAKT=-lokalita:BratislavaPozícia:TechnicianSpoločnosť:Nokia Slovakia, a.s.Základná zložka mzdy (brutto):1 500 EUR/month

Počet videní: 7
Ponúkaná mzda: 1500 EUR
Inzerent:Nokia Slovakia, a.s. [ ]
Zverejnené dňa:2022-08-01 (12 dní)
Zverejnené pre lokality:Slovensko Bratislavský kraj Bratislava Z domu / Remote
Pracovná ponuka nájdená za 0 milisekúnd.