Danfoss Power Solutions a.s.

Service Desk Technician (IT technik)

Danfoss Power Solutions a.s.

Place of work
Považská Bystrica, Slovakia (Job with occasional home office)
Contract type
full-time
Wage (gross)
1 000 EUR/month

Information about the position

Job description, responsibilities and duties

Responsibilities for this position include, but are not limited to, the following:
• Be the first line of IT support through e-mail, phone, and chat for Danfoss users in the area of PC clients (operating systems, MS Office, SAP GUI, hardware and software installation),
• Supporting both English and Slovak-speaking users,
• Registering and working with tickets in our ITSM (IT Service Management tool),
• Proactively monitoring incidents and queues,
• Supporting global changes/project implementations,
• Solving incidents and service requests ensuring the users are satisfied with the service provided,
• Installing and configuring IT hardware and software.

Background & Skills
The ideal candidate possesses these skills.
• Bachelor's degree in Computer Engineering or equivalent,
• Advanced experience with MS Office and Windows 10/11, preferably in an enterprise context,
• Ability to solve issues remotely,
• Basic knowledge about LAN/WAN networks,
• Basic knowledge about Active Directory,
• General experience with PC clients (hardware and software),
• Strong communication, negotiation, and problem-solving skills,
• Ability to work in a multichannel Service Desk environment with sensitivity and respect for diversity,
• Ability to handle and prioritize several important tasks simultaneously,
• Native in Slovak, fluent in English

Employee perks, benefits

We offer an exciting and challenging job in an informal work environment where you will have a high level of influence on your workday. You will be given opportunities to develop both professionally and personally, and depending on your experience level, we tailor your tasks and offer you the opportunity for further development and a wider scope of responsibility.
Wide and competitive benefit program, yearly bonus, additional insurance, culture and sport events, career planning, training and development.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Driving licence

B

The position is suitable for a fresh graduate

Yes

Advertiser

Brief description of the company

Danfoss Power Solutions is a worldwide leader in the design, manufacture and sale of engineered hydraulic, electric and electronic systems and components, for use primarily in applications of mobile equipment.

Number of employees

500-999 employees

Contact

Contact person: Mgr. Alica Eglyová
E-mail:send CV
ID:4431360Dátum zverejnenia:23.9.-=KONTAKT=-lokalita:Považská BystricaPozícia:IT Tester,IT/Technical Support Specialist,Service Engineer,Service TechnicianSpoločnosť:Danfoss Power Solutions a.s.Základná zložka mzdy (brutto):1 000 EUR/month

Počet videní: 4
Ponúkaná mzda: 1000 EUR
Inzerent:Danfoss Power Solutions a.s. [ ]
Zverejnené dňa:2022-09-23 (2 dni)
Zverejnené pre lokality:Slovensko Trenčiansky kraj Považská Bystrica Z domu / Remote
Pracovná ponuka nájdená za 0 milisekúnd.