structure of Service Desk to identify and develop improved ways of working, contributing to enhanced service quality.
Knowledge...
Project Service Management teams
• Escalation of unresolved infrastructure issues.
• Support the Incident and Problem Management...
solid customer service approach. Ultimately, you should be able to ensure our front desk provides professional and friendly service...
Upper intermediate (B2)
Other knowledge
Microsoft Office 365 - Skillful
IT FM Tools (CAFM) / Service desk tools - Skillful
Driving...
global team as a IT Project Manager to further drive digitization at Siemens Healthineers.
Your tasks and responsibilities:
To perform...
Waterfall, Structured Problem Solving) and understanding of ITIL Framework Governance guidelines as well as tools (e.g. Azure DevOps, Service...
ensure issues and solutions are provided within expected service levels.
• Provide training and act as a point of escalation for the Service...
7 pracovných ponúk nájdených
za 8 milisekúnd.