within the systems and providing support to meet customer needs in line with defined procedures and SLA
Active cooperation and consultation...
drive revenue opportunities. You will own back office requests/enquiries and solve them within agreed SLA, following the internal procedures,...
Processing Orders for New devices, re-deploying devices
Prepare documentation to record and track SLA performance and other reporting requirements
Provides...
support of IT audits, ITGC implementation and monitoring
Support reporting and controlling, e.g. SLA's, Licensing compliance, CERT reporting
Ensuring...
operational gaps on a daily and weekly basis
Management and compliance with the required quality level (SLA) and KPIs for the countries...
do" attitude.
We Achieve Together: Strong teamwork ethic, contributing to personal and team targets/SLA while working on personnel targets.
Your...
on a change process, problem management process and release process.
• Provide a work considering, SLA parameters
• Ensure timely reporting...
to date with the latest IT trends and technologies, ensuring your knowledge remainscutting-edge.
SLA Compliance: Monitor and ensure that...
znalosť sieťových protokolov, služieb a ich použitie, nastavenie (TCP/IP, DNS, DHCP atď.), znalosť SLA a OLA, ako aj znalosť nasledovných...
process and ensuring that reports and recommendations are reviewed and closed off-line with our suite of SLA's.
Engage and own the relationship...
continuous delivery process
Monitor and respond to alerts from technology infrastructure to ensure SLA's are met
Work throughout the technology...
selection.
- Create step-by-step listing guides for Sellers and deliver training
- Meet and exceed SLA defined per project and ensure consistent...
Komunikácia so zákazníkom.
Príprava podkladov pre SLA projekty ( životný cyklus od ponukovania až po uzavretie zmluvy).
Koordinácia preberania...
and Sales teams for error resolution.
Ensure billing activities are performed timely (within the SLA).
Ensure billing quality (billing...
prevádzky a všetkých s ňou súvisiacich služieb pre aktuálne spracovávané aplikácie (IS), podľa platnej SLA pre daného zákazníka.
Člen incident...
28 pracovných ponúk nájdených
za 6 milisekúnd.
