remote Service Desk SL1 support (Catch & Dispatch / Triaging tickets mostly) to various customers in the German banking sector
Support will...
coordinates and steers development and operation, is responsible for compliance with the agreed Service Level Agreements and bears commercial...
Apple devices is an advantage
You have good knowledge of dealing with trouble ticket systems (e.g. ServiceNow)
You have good knowledge...
operating processes (incident/change/problem management)
Organize and lead application expert group or similar service meetings
Plan...
NGFW, IDS/IPS, etc.
EPP/EDR technologies like Crowdstrike, etc.
Other technologies like PAM, ServiceNow, SIEM, Zscaler, MetaDefender,...
you do?
System administration for Jira, Confluence.
Plan, coordinate, control, and implement service/change requests.
Troubleshoot incidents.
Continuous...
variable part and other financial benefits.
The main purpose of this job is senior technical expert responsibility for design and implementation...
relevant reports, booking logic, etc.
Someone who has experience in dealing with SERVICE NOW from the point of view of service...
Dataflow.
Proficient in GCP's data transfer and ingestion tools, such as Transfer Service and Cloud Storage Transfer Service.
Ability...
relevant reports, booking logic, etc.
Someone who has experience in dealing with SERVICE NOW from the point of view of service...
or education
You have a minimum of 2-3 years of experience in IT Service Management and related tools (e.g. AzureDevOps, ServiceNow)
You...
SUCCEED IF YOU HAVE:
ITIL V4 Foundation, SeM Advanced
General IT overview - Expert
DTAG portfolio knowledge - Expert
MS Office...
providing opportunities for German-speaking talents in Slovakia.
OS is one of the leading ICT service providers in the German market and...
reports to target groups
Basic requirements and tasks
· Create dashboard with MS Power BI Service & Service (PowerQuery, PowerApps,...
creates tickets (problem ticket, change management ticket, incident, delivery order (DO)) to maintain service to customers according to given...
30 pracovných ponúk nájdených
za 12 milisekúnd.
