Práca | Head of Team (Service management team) | za posledných 7 dní

n Head of Team takes care of and acts as a main point of contact for highly complex day to day coordination and steering of one...

1. People management: • Supporting the Tower Head with team and workload management, coaching and supervising...

in collaboration with team leaders; technological mentoring Actively lead and guide team leaders, ensuring close collaboration...

via their team leaders Build & Direct lead of 1 team responsible for Self Service Devices used mainly by national borders...

advanced degree or certification in security management is advantageous. • Proven experience in security management, business continuity,...

the best value for money for external service providers in the area of digital (i.e. choose and decide together with the BU head...

cross-team problem solving abilities. • Good understanding of ITIL/IT Service Management Strongly Preferred • Experience...

of IT Services for end users Run the incident, problem and change management processes in head office: resolve issues, perform service requests, plan, test and implement changes into office IT infrastructure

communicate with planning team and provider regarding work orders (WO): actual status of WO priority WO management WO decreasing...

Strong account management focus, experience in continuous improvement (e.g. six sigma, lean etc.) Service concept/process development...