dohľad za plnenie podmienok SLA zmlúv, kontrola a riadenie zmlúv, komunikácia s tímom pre zabezpečenie požiadaviek zákazníkov.
Ideálny kandidát...
within the systems and providing support to meet customer needs in line with defined procedures and SLA
Active cooperation and consultation...
skills
• Great communication skills
• High attention to detail
• Strong focus on delivery and meeting SLA's / targets
• Proactivity and...
drive revenue opportunities. You will own back office requests/enquiries and solve them within agreed SLA, following the internal procedures,...
Processing Orders for New devices, re-deploying devices
Prepare documentation to record and track SLA performance and other reporting requirements
Provides...
support of IT audits, ITGC implementation and monitoring
Support reporting and controlling, e.g. SLA's, Licensing compliance, CERT reporting
Ensuring...
support of IT audits, ITGC implementation and monitoring
Support reporting and controlling, e.g. SLA's, Licensing compliance, CERT reporting
Ensuring...
operational gaps on a daily and weekly basis
Management and compliance with the required quality level (SLA) and KPIs for the countries...
členov tímu
Motivovať členov tímu a poskytovať im spätnú väzbu
Zodpovedať plnenie KPIs a dodržiavanie SLA
Využívať agile metodológiu
Zamestnanecké...
do" attitude.
We Achieve Together: Strong teamwork ethic, contributing to personal and team targets/SLA while working on personnel targets.
Your...
10 pracovných ponúk nájdených
za 7 milisekúnd.