Translate business requirements into technical solutions
Provide technical consultation on customer experience improvements
Required...
responsibilities:
1. Technical Issue Resolution:
Handle and resolve complex technical issues escalated from Level 1 (L1) support...
the SHS IT FS organization on all technical as well as service-related questions
You manage the product backlog and coordinate...
framework, ensuring compliance while providing responsive service to our internal partners. Our team combines technical expertise...
escalation for the second line support team, providing high-end technical support as appropriate.
Creating and maintaining technical...
knowledge bank with useful insights and lessons learned.
Your Skills:
• Customer-oriented with a passion for delivering exceptional service.
•...
customize, and maintain Jira, Confluence, and Jira Service Management to streamline workflows, enhance collaboration, and deliver exceptional...
cooperate with the business side including your active contribution in customer workshops, meetings, and calls so the ability to explain...
requests and test streams adopted by the ecosystem.
Global Customer Footprint
Eurovision / European Broadcasting Union (EBU) - Geneva,...
attention to detail, prioritization, effective communication and interpersonal skills, strong customer focus and service orientation.
Essentials:
•...
attention to detail, prioritization, effective communication and interpersonal skills, strong customer focus and service orientation.
Essentials:
•...
attention to detail, prioritization, effective communication and interpersonal skills, strong customer focus and service orientation.
Essentials:
•...
providing answers; managing the enquiry from initial contact to closure and ensuring a high level of customer service. Ensuring...
13 pracovných ponúk nájdených
za 41 milisekúnd.