structure of Service Desk to identify and develop improved ways of working, contributing to enhanced service quality.
Knowledge...
resolution, with the ability to handle challenging customer calls.
• Prior experience in a Support Desk environment (e.g. IT Service...
Previous experience in Account Management, B2B customer service/sales, or a similar field.
Service-Oriented: A passion for first-class...
the right questions.
- Experience in the customer service industry.
- Previous experience in finance/banking/tourism is appreciated.
-...
willing to work flexible hours to maximize collaboration with key stakeholders and responsible to handle the operations.
About the Process...
payment
Handle internal and external communication
Support vendor account maintenance and closing activities
Assists and support ad-hoc...
solve issues
Ability to analyse, model and interpret data
Structured way of working
Ability to handle different levels of communication
Proactive...
solve issues
Ability to analyse, model and interpret data
Structured way of working
Ability to handle different levels of communication
Proactive...
n moving forward. For example, seeks coaching from others to address routine problems; learns to handle these issues effectively. Bases decisions...
Security at both regional and
site levels, implementing robust
strategies to safeguard company data.
Handle the management of a wide array
of...
teams, end-users to reach SLAs
- Handle and document all incoming requests or incidents within the contractually agreed timeframes in Helpdesk...
duties
Are you passionate about solving technical problems and providing exceptional customer service? We are seeking a Regional Customer...
process & in tools
• Participate in regular account review sessions with the customer and account service team.
• Project management for...
regionPozícia:Network and Service Operation Specialist,Radio Network Optimization Specialist,Radio Network Planning Specialist,Telecommunications...
Pracovná oblasť
Obchod, marketing a reklama
Počet voľných miest
1
Náplň práce
Handle inbound customer contacts received on written channels, from various EU markets, as required, depending
41 pracovných ponúk nájdených
za 10 milisekúnd.