Práca | Bratislava | Problem Manager (Service Desk)

structure of Service Desk to identify and develop improved ways of working, contributing to enhanced service quality. Knowledge...

Project Service Management teams • Escalation of unresolved infrastructure issues. • Support the Incident and Problem Management...

solid customer service approach. Ultimately, you should be able to ensure our front desk provides professional and friendly service...

global team as a IT Project Manager to further drive digitization at Siemens Healthineers. Your tasks and responsibilities: To perform...

Waterfall, Structured Problem Solving) and understanding of ITIL Framework Governance guidelines as well as tools (e.g. Azure DevOps, Service...

ensure issues and solutions are provided within expected service levels. • Provide training and act as a point of escalation for the Service...

the problem and helps others to articulate the problem. Builds problem-solving capabilities in others. •Strategic ownership Able...

Project Service Management teams • Escalation of unresolved infrastructure issues. • Support the Incident and Problem Management...