Práca | Bratislava | Service Level Manager (ITIL)

challenges and opportunities, is advantageous. • Certification in Data Privacy-related areas, ITIL service delivery, is preferred. Advertiser Brief...

structure of Service Desk to identify and develop improved ways of working, contributing to enhanced service quality. Knowledge...

Services Account Manager (SAM), you are a pivotal member of the Lenovo services team, supporting some of our largest and most strategically...

IT Service manager for Marketing automation Place of work Bratislava, Slovakia (Job with occasional home office) Contract...

relational databases (e.g. MySQL, Oracle) • Knowledge of IT Service Management & Operations. ITIL Service Delivery processes...

escalations related to application issues and drive service improvement. As a Data & BI Service Manager, your main responsibilities...

Applications, their priorities, and how to support Incidents / Service Requests. You define best practices for Service Management...

requirements and skills Technical Requirements: LAN/WAN/Wifi/Security administration on advanced level CCNP or an equivalent certification...

to ensure issues and solutions are provided within expected service levels. • Provide training and act as a point of escalation for the Service...

Salesforce.com, ServiceMax, PSA or ServiceNow Very good knowledge of customer requirements in Healthcare IT service Experience...

standards in order to meet SLA's. • ITIL processes (incident, change, release and problem management...) • Handling of Change Requests,...

processes, and objectives. Support the project manager/product owner, including cost / benefit analysis, risk assessment, project scope...

will customize and implement device policies. Provide 2nd level support for the management solutions used, as well as support for the service...

with relational databases (e.g. MySQL, Oracle). • Knowledge of IT Service Management and Operations. ITIL Service Delivery...