command of English
More than 2 years of experience in customer service
Ability to manage people, coordinate and run projects, and handle...
email, and chat to provide outstanding service and support.
Identify customer needs and directly recommend products and services to enhance...
Order Specialist/ Customer Service Agent with German
What you will do
Provide best-in-class customer service for both internal...
resolution, with the ability to handle challenging customer calls.
• Prior experience in a Support Desk environment (e.g. IT Service...
applications to government offices
-Support marketing and communication activities (online & offline)
-Handle correspondence, document preparation,...
community in the service center and onshore in countries and manage the relationships between delivery teams and internal customers. To excel...
language combinations in different departments as:
Customer Service- provide outstanding customer experience, run incoming enquiries and...
leads and locations leads.
Ensuring service qualityby working with the gateway service owner to document, track, and make agreements...
Ensure service operations, incident management, and request fulfillment meet defined SLAs.
Manage and execute projects, breaking down tasks,...
leveraging insights from tender proceedings and client discussions to identify opportunities for new service lines and business growth,
Continuously...
sure agreements and other types of routine agreements and contracts such as vendor contract and service agreements in accordance with defined...
täglichen Aufgaben:
Sie sind der erste Ansprechpartner für Kunden (E-Mail, Telephone und Chat).
Handle calls and e-mails from customers...
Governance
• Own and maintain the global data catalogue for the domain (Gold Model/Data catalogue)
• Handle escalations to and from regions...
contract changes, offboarding, etc.) for both employees and contractors.
Handle HR documentation, including contracts, amendments, service...
performance bottlenecks and implement cost-saving measures.
Access Management & Ticket Handling
Handle daily tickets related to access...
35 pracovných ponúk nájdených
za 7 milisekúnd.