Práca | Bratislavský kraj | Service Desk Team Lead

challenging customer calls. • Prior experience in a Support Desk environment (e.g. IT Service Desk, HR Service...

across business and IT stakeholders. Work with ServiceNow ITSM modules, CMDB, workflows, service mapping to configure, maintain,...

benefits Hybrid working model - home office up to 60% a week (based on the agreement with your team lead). We trust that you...

support agile processes (e.g., ServiceNow, Azure DevOps). You bring certifications such as Certified Scrum Master (CSM) or similar agile...

You will translate the business demands into IT service requirements and ensure proper implementation of your solution design following...