Práca | Košice | IT Specialist 2nd level Support

DOM). 2nd and 3rd level environment. We are responsible for the operation of CISCO ACI, Juniper Switches, Citrix Loadbalancer,...

of readability Usage of two ITSM/Ticket tools: - Service Now 1st to 2nd level and end-customer communication - Jira 2nd...

lifecycle planning, emergency tests, and audit controls Troubleshooting within 2nd and 3rd level support Consulting and...

Apply governance policies and best practices. Investigate and fix incidents. Support 2nd level escalations. Working...