Práca | Košice | Customer center training specialist

service levels (SLA) and contact centre KPIs. Participate in training and briefings (both internal and external) to gain expertise...

service levels (SLA) and contact centre KPIs. Participate in training and briefings (both internal and external) to gain expertise...

excellent communication and customer service skills. Required technical skills: • Basic knowledge of Voice over IP solutions; • Basic understanding...