tasks:
Responding to customer enquiries via email and phone in a friendly, helpful, and professional manner
Listening with empathy...
complex demos, customer expectation setting, acceptance criteria definition, site surveys, lifecycle support
· Consulting and Integration...
the bridge between the customer and Resonate's Operations Team, the Service Manager ensures operational excellence, customer...
internal and
external service level agreements (SLA);
• Answer questions and perform initial triage on incident tickets;
• Oversee incident...
management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion...
fastest-growing digital service providers in the region, and we're just getting started. With 120,000+ customers and bold growth ambitions,...
a smooth customer experience-from order processing to tracking delivery and payment, to resolving inquiries with professionalism and care.
Key...
update of internal and customer documentation/handbook to ensure validity and ease of readability
Usage of two ITSM/Ticket tools:
- Service...
8 pracovných ponúk nájdených
za 4 milisekúnd.