Práca | Martin | Customer Service World k. s technical

, and delivery outcomes to executive stakeholders. Expertise in IT service portfolio management, defining value-driven service...

resolving post-tour/cruise customer service emails by providing fact-based, customer-focused solutions in coordination...

help resolve customer issues. Creates technical articles or knowledge base (e.g., edits or creates news/knowledge-base articles)...

escalation for the second line support team, providing high-end technical support as appropriate. Creating and maintaining technical...