Práca | Martin | Service Level Manager (ITIL)

structure of Service Desk to identify and develop improved ways of working, contributing to enhanced service quality. Knowledge...

relational databases (e.g. MySQL, Oracle) • Knowledge of IT Service Management & Operations. ITIL Service Delivery processes...

escalations related to application issues and drive service improvement. As a Data & BI Service Manager, your main responsibilities...

will customize and implement device policies. Provide 2nd level support for the management solutions used, as well as support for the service...

with relational databases (e.g. MySQL, Oracle). • Knowledge of IT Service Management and Operations. ITIL Service Delivery...