Práca | Martin | Program delivery manager service

structure of Service Desk to identify and develop improved ways of working, contributing to enhanced service quality. Knowledge...

resources globally. Accenture ServiceNow Global Practice is responsible to build, sell and deliver solutions that are based on ServiceNow...

related to application issues and drive service improvement. As a Data & BI Service Manager, your main responsibilities...

(Operation Level Agreement, Service Level Agreement, Delivery Agreement, Service Agreement, Data Privacy…). Prepare,...

operations. • Experienced with the use of ServiceNow or similar software. • Understanding of ITIL service delivery...

assess and initiate ServiceRequests (SRs). Track progress and collect implementation details(change dates, etc) - Ensure Service...

Experience with relational databases (e.g. MySQL, Oracle). • Knowledge of IT Service Management and Operations. ITIL Service Delivery...

technology in our state-of-the-art Accenture Labs, and provide end-to-end service and project delivery across all our Accenture...