grow for L2 and more.
These will be your daily IT support responsibilities:
- Replying to questions: Hardware, software and network...
tickets, escalate unsolved cases to appropriate IT team: Network/Server Support team, Application Support team or other Support...
documentation creation and maintenance
- Support deployment process up to production
- L3 support for application on...
Responsibilities:
Response and Resolution for L0 support requests with 24X7 coverage
Work with L2 team for escalations...
have excellent problem-solving and communication skills.
Role & Responsibilities
Provide L2 and L3 support (in English,...
monitoring.
Resolve support tickets in a timely manner and escalate to third party or vendor support if necessary.
Stay informed...
inštalačných pokynov pre užívateľov;
kooperácia pritvorbe a údržbetechnickejdokumentácie;
participácia naL3 podporeužívateľov a riešení...
posunutých z úrovne L1
Hlbšia analýza problému, návrh riešenia a jeho odstránenie. V prípade problému vynucujúci si zásah programátora, kooperácia...
8 pracovných ponúk nájdených
za 4 milisekúnd.
