Práca | Trenčiansky kraj | Customer Service World k. s manager

working, contributing to enhanced service quality. Knowledge Management: Highlight when knowledge is missing to the Service Desk...

accounting and end-of-tour packages. Post-tour duties involve managing cancellations, supporting customer service requests, and...

(NLP) and computer vision; Practical experience in developing and deploying AI/ML models in real-world scenarios, ideally in technical oriented...

operations. • Experienced with the use of ServiceNow or similar software. • Understanding of ITIL service delivery processes. •...

updates/communication. - Initiating the technical bridges and engage service centers, vendors,suppliers and service providers for...

for management review. Customer Focus:Monitor customer feedback, complaints, and satisfaction metrics to identify areas for improvement...