Práca | Žilina | Customer service world k. s technical

the SHS IT FS organization on all technical as well as service-related questions You manage the product backlog and coordinate...

customize, and maintain Jira, Confluence, and Jira Service Management to streamline workflows, enhance collaboration, and deliver exceptional...

requests and test streams adopted by the ecosystem. Global Customer Footprint Eurovision / European Broadcasting Union (EBU) - Geneva,...

, and delivery outcomes to executive stakeholders. Expertise in IT service portfolio management, defining value-driven service...

resolving post-tour/cruise customer service emails by providing fact-based, customer-focused solutions in coordination...

help resolve customer issues. Creates technical articles or knowledge base (e.g., edits or creates news/knowledge-base articles)...

escalation for the second line support team, providing high-end technical support as appropriate. Creating and maintaining technical...

analyses and control and management of the tariff codes, based on the gathering data from technical data sheets and technical drawings develop...