Práca | Z domu / Remote | It-service desk employee

ting. Collaborate with IT teams to enhance service quality and maintain high customer satisfaction. Qualifications Experience...

challenging customer calls. • Prior experience in a Support Desk environment (e.g. IT Service Desk, HR Service...

Implement disaster recovery and business continuity plans; - Keeps documentation up-to-date for the Service Desk; - Coordinate with...

and service improvements. Skills Proven hands-on experience with IT Service Management (ITSM) frameworks and processes. Knowledge...

internship can result in full time position with other benefits. You will be supporting Pan European Service Desk (PED) Client...

deployment of operating systems Ability to work with ITSM/ticketing tools (e.g., Jira, GLPI, ServiceNow, ServiceDesk)...

and service improvements. Skills Proven hands-on experience with IT Service Management (ITSM) frameworks and processes. Knowledge...

and service improvements. Skills Proven hands-on experience with IT Service Management (ITSM) frameworks and processes. Knowledge...

pay our employee's fairly, with regard to the market situation and we are ready to welcome high-quality candidates in our team. Job...

pay our employee's fairly, with regard to the market situation and we are ready to welcome high-quality candidates in our team. Job...

responsibilities and duties We are seeking a Help Desk/Service Desk Technician. The primary responsibility of this role...

pay our employee's fairly, with regard to the market situation and we are ready to welcome high-quality candidates in our team. Job...

facilitate data driven monitoring and decision making Assist in audits and reviews (e.g. by helping to do desk research, collecting requested...

You will translate the business demands into IT service requirements and ensure proper implementation of your solution design following...

support agile processes (e.g., ServiceNow, Azure DevOps). You bring certifications such as Certified Scrum Master (CSM) or similar agile...