Práca | Bratislavský kraj | Sla customer

ities, including functional definition, parameters, business case calculation, costs and pricing, SLA, etc. Two rotations would be in the...

customers either by telephone, e-mails, fax, letter or other media within define SLA & quality standards • Keeping records of customer...

approach, we'd love to hear from you! Key Responsibilities Resolving assigned incidents within SLA's Providing 2nd and basic 3rd level...

resolution, always adhering to SLA/OLA agreements to ensure efficient and timely handling. Proactive Management in Critical Situations:...

support úloh - konfigurácia systémov, údržba dát, usmerňovanie zákazníkov Dodržiavanie a vyhodnocovanie SLA pre support tickety Vytváranie...

to handle customer queries quickly and effectively. If something needs more attention, escalate it until it's fully resolved, following the...

controlling of data recorded within the systems and providing support to meet customer needs in line with defined procedures and SLA Active...

technických problémov a návrh riešení. Aktívna účasť na IT projektoch a dodržiavanie dohodnutých SLA. Poskytovanie podpory používateľom...

customers either by telephone, e-mails, fax, letter or other media within define SLA & quality standards • Keeping records of customer interactions and contacts • Researching required information using available

customers either by telephone, e-mails, fax, letter or other media within define SLA & quality standards • Keeping records of customer interactions and contacts • Researching required information using available