the customer and vendor for services delivered
Develop knowledge of Lenovo product range and internal processes, identify tools and automation...
iries and solve them within agreed SLA, following the internal procedures, effectively communicating with other departments as Refunds, Revenue...
controlling of data recorded within the systems and providing support to meet customer needs in line with defined procedures and SLA
Active...
in transit matters.
Action return requests and refunds in a smooth, timely and customer centric manner.
Ensure customer satisfaction...
on a change process, problem management process and release process.
• Provide a work considering, SLA parameters
• Ensure timely reporting...
shifts to accommodate global time zones. Your expertise will be essential in delivering exceptional customer service and maintaining the...
and Sales teams for error resolution.
Ensure billing activities are performed timely (within the SLA).
Ensure billing quality (billing...
provide customer service in the language of the market being supported Cultural awareness of the various European markets being worked within, for differences in communication style and customer expectations
is looking for Fashion Acceleration Account Manager. Channel Sales Support provides best possible customer experience while shopping for...
Are you a problem-solver with a passion for Customer Service? As a Service Account Manager (SAM) for Lenovo, you'll be the go-to person for...
support and leadership in a complex mission critical SAP environment
• Act as primary contact for customer for any operational and technical...
the customer and vendor for services delivered
Develop knowledge of Lenovo product range and internal processes, identify tools and automation...
handling with defined SLA and quality standards
•Communication with customers in written and via phone with defined SLA (response...
two CMS platforms and associated applications, provides support according to agreed conditions in SLA with emphasis on the required availability,...
oversee cases end-to-end with exceptional case management, follow-up and customer communication.
We Care: Passionate about Customer...
23 pracovných ponúk nájdených
za 5 milisekúnd.
